Bitrix24 vs Promoter Ninja for NPS

Starting Price

$39.00/month

$10.00/month

Best For

Bitrix24 is for companies and small businesses. It also suits remote teams who want to keep in touch and collaborate efficiently.

Companies who care about customer satisfaction and want an easy-to-use tool to track NPS (Net Promoter Score). By focusing on NPS organizations can improve customer retention and foster growth.

Rating


4 / 5
(390)
Read All Reviews

4.7 / 5
(3)

Ideal number of Users

50 - 1000+

1

Ease of Use


3.7 / 5


  • "Great way of communication among team. The interface and ease of use are wonderful and perfect."

  • "Excellent tool very complete, easy to use great task management and projects indispensable to work organize and plan everything."


4.7 / 5


Customer Support


3.9 / 5


  • "For business consultants like me, it is a great tool to recommend as well as offer it as a service to our clients, especially if their Customer Service department is not automated."

  • "The only thing I wish they did better was customer service - it is web driven and you cant call a number."


4.7 / 5


Features & Functionality


4.1 / 5


  • "Really like the clean ad fresh interface- task are easy to prioritise and nice reporting available as standard."

  • "Bitrix24 has quit great good potentials. And can lead the paid competitors in the market."


4 / 5


Value for Money


4.2 / 5


  • "The only good thing about this software is that you don't have to spend any money on it before you try it."

  • "It's all-encompassing nature and generous pricing plan make it attractive for start ups. Once you have started using it you are hooked."


5 / 5


Product Features

  • close Analytics
  • check Customer Segmentation
  • close Dashboard
  • check Feedback Management
  • check Knowledge Management
  • check Multi-Channel Data Collection
  • close Predictive Analytics
  • close Sentiment Analysis
  • close Survey/Poll Management
  • close Text Analysis
  • check Analytics
  • check Customer Segmentation
  • check Dashboard
  • check Feedback Management
  • close Knowledge Management
  • close Multi-Channel Data Collection
  • check Predictive Analytics
  • close Sentiment Analysis
  • check Survey/Poll Management
  • close Text Analysis

Screenshots

View 3 screenshots 96495 thumb
View 1 screenshot 82089 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation

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Bitrix24 vs Promoter Ninja for NPS

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