Starting Price

Best For

Digital agencies, web designers, web developers, ux researchers, marketers, customer experience executives, website and e-commerce owners.

Bitrix24 is for companies and small businesses. It also suits remote teams who want to keep in touch and collaborate efficiently.

Rating

Ideal number of Users

1 - 1000+

50 - 1000+

Ease of Use

• Not enough reviews

• "Great way of communication among team. The interface and ease of use are wonderful and perfect."


• "Its an easy to use set of solution with the best User interface and Reporting design,its suitable for SMEs."

Customer Support

• Not enough reviews

• "For business consultants like me, it is a great tool to recommend as well as offer it as a service to our clients, especially if their Customer Service department is not automated."


• "The only thing I wish they did better was customer service - it is web driven and you cant call a number."

Features & Functionality

• Not enough reviews

• "Really like the clean ad fresh interface- task are easy to prioritise and nice reporting available as standard."


• "The flow of activities is intuitive, has a very clean interface, is a very good collaboration tool and project manager."

Value for Money

• Not enough reviews

• "The only good thing about this software is that you don't have to spend any money on it before you try it."


• "It's all-encompassing nature and generous pricing plan make it attractive for start ups. Once you have started using it you are hooked."

Product Features

• close Analytics
• check Customer Segmentation
• close Dashboard
• check Feedback Management
• close Knowledge Management
• check Multi-Channel Data Collection
• close Predictive Analytics
• close Sentiment Analysis
• check Survey/Poll Management
• close Text Analysis

• close Analytics
• check Customer Segmentation
• close Dashboard
• check Feedback Management
• check Knowledge Management
• check Multi-Channel Data Collection
• close Predictive Analytics
• close Sentiment Analysis
• close Survey/Poll Management
• close Text Analysis

Screenshots

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

• 24/7 (Live Rep)
• Business Hours
• Online

• 24/7 (Live Rep)
• Business Hours
• Online

Training

• check In Person
• check Live Online
• check Webinars
• check Documentation

• close In Person
• close Live Online
• check Webinars
• check Documentation