TeamSupport vs Bitrix24

Starting Price

$50.00/month/user

$39.00/month

Best For

B2B Technology companies with support/product teams who want to reduce support costs by better understanding their customers, enhancing internal collaboration, & improving the customer experience.

Bitrix24 is for companies and small businesses. It also suits remote teams who want to keep in touch and collaborate efficiently.

Rating


4.5 / 5
(718)


4 / 5
(368)

Ideal number of Users

2 - 1000+

50 - 1000+

Ease of Use


4.5 / 5

3.5 / 5

Customer Support


4.5 / 5

4 / 5

Features & Functionality


4.5 / 5

4 / 5

Value for Money


4.5 / 5

4 / 5

Product Features

  • check Action Management
  • check Analytics
  • close Customer Segmentation
  • check Dashboard
  • close Feedback Management
  • check Knowledge Management
  • check Multi-Channel Collection
  • check Sentiment Analysis
  • close Survey Management
  • check Text Analysis
  • check Trend Analysis
  • check Action Management
  • close Analytics
  • check Customer Segmentation
  • close Dashboard
  • check Feedback Management
  • check Knowledge Management
  • check Multi-Channel Collection
  • close Sentiment Analysis
  • close Survey Management
  • close Text Analysis
  • close Trend Analysis

Screenshots

View 5 screenshots 77861 thumb
View 3 screenshots 96495 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation

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TeamSupport vs Bitrix24

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