Zoho CRM vs Kommo
How Capterra Verifies Reviews
Capterra offers objective, independent research and editorial content and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Zoho CRM
Kommo
Do these products fit your needs?
Prioritize real-user-identified key features according to your needs to find your best fit.
--%
--%
Surveys & Feedback
207
important
Dashboard
388
important
--% Fit
--% Fit
- Surveys & Feedback
important
- Dashboard
important
Zoho CRM
Top Features15/17
- Knowledge Management
- NPS Survey Structure
- Surveys & Feedback
- Dashboard
- Data Visualization
- Text Analysis
- Reporting/Analytics
- Customer Segmentation
- Negative Feedback Management
- Engagement Tracking
- Real-Time Notifications
- Customizable Templates
- Customizable Fields
- Survey/Poll Management
- Feedback Management
- Customizable Forms
- Multi-Channel Data Collection
Hide Customer Experience Software Features -
- Surveys & Feedback
- Dashboard
- Data Visualization
- Text Analysis
- Reporting/Analytics
- Customer Segmentation
- Negative Feedback Management
- Engagement Tracking
- Real-Time Notifications
- Knowledge Management
- Customizable Templates
- Customizable Fields
- Survey/Poll Management
- Feedback Management
- Customizable Forms
- Multi-Channel Data Collection
- NPS Survey Structure
Kommo
10/17
Show Customer Experience Software Features +
- Surveys & Feedback
- Dashboard
- Data Visualization
- Text Analysis
- Reporting/Analytics
- Customer Segmentation
- Negative Feedback Management
- Engagement Tracking
- Real-Time Notifications
- Knowledge Management
- Customizable Templates
- Customizable Fields
- Survey/Poll Management
- Feedback Management
- Customizable Forms
- Multi-Channel Data Collection
- NPS Survey Structure
Need a Little Help?
Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.