Conversocial vs Falcon

Best For

Who Uses This Software?

Global brands such as Google, Tesco and Hertz in various industries use Conversocial to leverage the power of social messaging and integrate messaging channels into their customer support program.

Not provided by vendor

Target Customer Size (Users)

10 - 1000+

Not provided by vendor

Pricing

Starting Price

Not provided by vendor Not provided by vendor

Free Trial

No No

Free Version

No Not provided by vendor

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Action Management
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Collection
  • Sentiment Analysis
  • Survey Management
  • Text Analysis
  • Trend Analysis
  • Action Management
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Collection
  • Sentiment Analysis
  • Survey Management
  • Text Analysis
  • Trend Analysis

Screenshots

View 5 screenshots 127550 thumb
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Ratings

Overall


4.5 / 5
(8)
(0)

Ease of Use


4.5 / 5

Customer Service


4.5 / 5

Features & Functionality


4 / 5

Value for Money


4.5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • close Documentation

share Share Your Comparison of Falcon vs Conversocial


Conversocial vs Falcon

Falcon

by ServiceCheck

Best For

Who Uses This Software?

Global brands such as Google, Tesco and Hertz in various industries use Conversocial to leverage the power of social messaging and integrate messaging channels into their customer support program.

Not provided by vendor

Target Customer Size (Users)

10 - 1000+

Not provided by vendor

Pricing

Starting Price

Not provided by vendor Not provided by vendor

Free Trial

No No

Free Version

No Not provided by vendor

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Action Management
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Collection
  • Sentiment Analysis
  • Survey Management
  • Text Analysis
  • Trend Analysis
  • Action Management
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Collection
  • Sentiment Analysis
  • Survey Management
  • Text Analysis
  • Trend Analysis

Ratings

Overall


4.5 / 5
(8)
(0)

Ease of Use


4.5 / 5

Customer Service


4.5 / 5

Features & Functionality


4 / 5

Value for Money


4.5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • close Documentation

Share Your Comparison of Falcon vs Conversocial