Conversocial vs Falcon

Starting Price

Not provided by vendor Not provided by vendor

Best For

Global brands such as Google, Tesco and Hertz in various industries use Conversocial to leverage the power of social messaging and integrate messaging channels into their customer support program.

Not provided by vendor

Rating


4.5 / 5
(8)

(0)

Ideal number of Users

10 - 1000+

Not provided by vendor

Ease of Use


4.5 / 5

Customer Support


4.5 / 5

Features & Functionality


4 / 5

Value for Money


4.5 / 5

Product Features

  • check Action Management
  • check Analytics
  • check Customer Segmentation
  • check Dashboard
  • check Feedback Management
  • close Knowledge Management
  • check Multi-Channel Collection
  • check Sentiment Analysis
  • check Survey Management
  • check Text Analysis
  • check Trend Analysis
  • close Action Management
  • check Analytics
  • close Customer Segmentation
  • close Dashboard
  • close Feedback Management
  • close Knowledge Management
  • check Multi-Channel Collection
  • close Sentiment Analysis
  • close Survey Management
  • close Text Analysis
  • close Trend Analysis

Screenshots

View 5 screenshots 127550 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • close Documentation

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Conversocial vs Falcon

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