Freshdesk vs Tattle

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Freshdesk

Starting from
$ 15/Month
Pricing Model:Per User
  • Free Trial
  • Free Version
SEE ALL PRICING

Tattle

No pricing found
Freshdesk
1-1000+ users

Businesses of all sizes across the world trust Freshdesk to provide remarkable customer service.

Tattle
1-1000+ users

Tattle typically works with brands that have five locations or more, but merchants of any size can use our platform.

Freshdesk
Omnichannel ticket list
Tattle
Screenshot not available
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
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Surveys & Feedback
207
important
Dashboard
388
important

Freshdesk

Top Features
14/17
  • Data Visualization
  • Text Analysis
  • NPS Survey Structure
  • Surveys & Feedback
  • Dashboard
  • Reporting/Analytics
  • Customer Segmentation
  • Negative Feedback Management
  • Engagement Tracking
  • Real-Time Notifications
  • Knowledge Management
  • Customizable Templates
  • Customizable Fields
  • Survey/Poll Management
  • Feedback Management
  • Customizable Forms
  • Multi-Channel Data Collection
See All features
Hide Customer Experience Software Features -

Tattle

5/17
Show Customer Experience Software Features +
Freshdesk
Highest Rated
  • User Satisfaction
    4.5(3263)
  • Ease of Use
    4.5
  • Customer Service
    4.5
  • Features
    4.3
  • Value for Money
    4.4
Likelihood to Recommend
86%
Read All Reviews
Tattle
No ratings yet.
Be the first!

Freshdesk

Pro

"One of the most attractive features of the software is that without much training or hassle, users and employers can enjoy Freshdesk immediately and it can become quite fun to work with."

MOODLEY Kreasan

Mar 31, 2021

Pro

"Overall, from my personal experience and after talking to my colleagues, I believe Freshdesk is one of the best (if not the best) complete solutions out there."

Tomas Boris

Mar 20, 2021

Con

"Tools is really inefficient and their automation tools are built by people with very little CSX experience. Everything needs to be hacked somehow."

Bosiak Boris

Apr 07, 2021

Con

"The amount of standard features missing from a standard inbox are really disappointing - such things as being able to send to multiple recipients, saving drafts and the search function."

Malt Ben

Dec 04, 2020

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Tattle

Not enough reviews

More reviews are required to provide summary themes for this product.

Freshdesk
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Tattle
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Freshdesk
  • By Freshworks
  • Located in UNITED STATES OF AMERICA
  • Founded in 2011
Tattle
  • By Tattle
  • Located in UNITED STATES OF AMERICA
  • Founded in 2015
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