Hotjar vs Client Heartbeat

Starting Price

$29.00/month

$25.00/month

Best For

Startups, SMBs, SMEs - Digital Marketers, CRO specialists, Web designers, Web developers, UX specialists

Not provided by vendor

Rating


4.7 / 5
(289)
Read All Reviews

4.2 / 5
(5)

Ideal number of Users

1 - 1000+

10 - 999

Ease of Use


4.6 / 5


  • "The interface is awesome, very easy to use. Setting up a client and starting a heatmap and getting specific for a page, a timed action is great."

  • "The tracking is amazing. The tool is very easy to use."


4.5 / 5


Customer Support


4.5 / 5



4.7 / 5


Features & Functionality


4.5 / 5


  • "One of the best tools, thanks to which it is convenient for me to conduct surveys. I can easily visualize the data obtained from them."

  • "Incoming feedback - THE BEST feature for interacting quickly with your customers (also very recommended to generate their responses to Zendesk)."


3.7 / 5


Value for Money


4.5 / 5


  • "The tool is very easy to use and offers a very good value for money."

  • "Really useful and easy-to-understand data, free version is actually usable, upgrades are well-priced."


4 / 5


Product Features

  • check Analytics
  • close Customer Segmentation
  • check Dashboard
  • check Feedback Management
  • close Knowledge Management
  • close Multi-Channel Data Collection
  • check Predictive Analytics
  • check Sentiment Analysis
  • check Survey/Poll Management
  • close Text Analysis
  • check Analytics
  • close Customer Segmentation
  • check Dashboard
  • check Feedback Management
  • close Knowledge Management
  • close Multi-Channel Data Collection
  • close Predictive Analytics
  • close Sentiment Analysis
  • check Survey/Poll Management
  • close Text Analysis

Screenshots

View 5 screenshots 128828 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Hotjar vs Client Heartbeat

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