Five9 vs Userback

Starting Price

$150.00/month/user

$19.00/month

Best For

Five9 is a leading provider of cloud contact center software, serving thousands of customers and helping organizations of every size transition from premise-based software to the cloud.

Userback is an ideal feedback management tool for web designers and agencies collecting feedback on client web projects. Userback is also great for collecting general feedback from web visitors.

Rating


4 / 5
(361)
Read All Reviews

4.5 / 5
(10)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4 / 5

4.5 / 5

Customer Support


4.5 / 5

4.5 / 5

Features & Functionality


4 / 5

4 / 5

Value for Money


4 / 5

4.5 / 5

Product Features

  • check Analytics
  • check Customer Segmentation
  • check Dashboard
  • check Feedback Management
  • check Knowledge Management
  • check Multi-Channel Data Collection
  • check Predictive Analytics
  • check Sentiment Analysis
  • close Survey/Poll Management
  • check Text Analysis
  • close Analytics
  • close Customer Segmentation
  • close Dashboard
  • check Feedback Management
  • close Knowledge Management
  • close Multi-Channel Data Collection
  • close Predictive Analytics
  • close Sentiment Analysis
  • close Survey/Poll Management
  • close Text Analysis

Screenshots

View 5 screenshots 109119 thumb
View 5 screenshots 156297 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation

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Five9 vs Userback

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