CX Group vs Oracle CX

Best For

Who Uses This Software?

Hotels, Hospitals, Product Manufacturers, Restaurant Chains, Airlines, Airports, Car Dealerships, Marketing Agencies, Research Agencies, Banks.

Cloud-based customer experience platform designed to help small to large size businesses manage customer information and derive actionable insights via chatbots, Internet of Things and AI.

Target Customer Size (Users)

2 - 1000+

Not provided by vendor

Pricing

Starting Price

Not provided by vendor Not provided by vendor

Free Trial

Yes Yes

Free Version

Yes No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Action Management
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Collection
  • Sentiment Analysis
  • Survey Management
  • Text Analysis
  • Trend Analysis
Not provided by vendor

Screenshots

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Ratings

Overall


5 / 5
(17)

4.5 / 5
(9)

Ease of Use


5 / 5

4.5 / 5

Customer Service


5 / 5

4 / 5

Features & Functionality


5 / 5

4.5 / 5

Value for Money


5 / 5

4.5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
Not provided by vendor

share Share Your Comparison of Oracle CX vs CX Group


CX Group vs Oracle CX

Best For

Who Uses This Software?

Hotels, Hospitals, Product Manufacturers, Restaurant Chains, Airlines, Airports, Car Dealerships, Marketing Agencies, Research Agencies, Banks.

Cloud-based customer experience platform designed to help small to large size businesses manage customer information and derive actionable insights via chatbots, Internet of Things and AI.

Target Customer Size (Users)

2 - 1000+

Not provided by vendor

Pricing

Starting Price

Not provided by vendor Not provided by vendor

Free Trial

Yes Yes

Free Version

Yes No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Action Management
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Collection
  • Sentiment Analysis
  • Survey Management
  • Text Analysis
  • Trend Analysis
Not provided by vendor

Ratings

Overall


5 / 5
(17)

4.5 / 5
(9)

Ease of Use


5 / 5

4.5 / 5

Customer Service


5 / 5

4 / 5

Features & Functionality


5 / 5

4.5 / 5

Value for Money


5 / 5

4.5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
Not provided by vendor

Share Your Comparison of Oracle CX vs CX Group