Zoho Desk vs Mize CX Platform

Starting Price

$12.00/month/user

Not provided by vendor

Best For

Zoho provides industry and job-specific apps for Sales & Marketing, HR, Help desk and Finance. Zoho Desk for Business is intended for any company size and industry.

Manufacturers, Distributors, and Suppliers in Automotive, Heavy Equipment, Consumer Appliances, HVAC, Electronics, Connected Home, Outdoor Power, High-Tech, Medical devices, and Industrial.

Rating


4.5 / 5
(1585)
Read All Reviews
(0)

Ideal number of Users

1 - 1000+

10 - 1000+

Ease of Use


4.4 / 5


  • "I like the free account is so easy to use. This platform is great and offers a variety of services that a business owner needs."

  • "Ease of Use & Convenience. Any Non-IT Person can also configure and setup the entire tool."



Customer Support


4.3 / 5


  • "This is an essential helpdesk software for organisations of all sizes. I have bee n using it for about a year and fairly happy with it."

  • "Made our more much more productive and customer support oriented."



Features & Functionality


4.4 / 5


  • "This software knows it all. The UI is very clean, the module is very useful."

  • "Support multiple communication channels. UI is very easy and enjoyable."



Value for Money


4.5 / 5


  • "Great user chat that is easy to integrate on site. Also the price is really affordable."

  • "Really like Zoho and their offers, it's a good software for the money spent."



Product Features

  • check Analytics
  • check Customer Segmentation
  • check Dashboard
  • check Feedback Management
  • check Knowledge Management
  • check Multi-Channel Data Collection
  • check Predictive Analytics
  • check Sentiment Analysis
  • check Survey/Poll Management
  • check Text Analysis
  • check Analytics
  • close Customer Segmentation
  • check Dashboard
  • check Feedback Management
  • check Knowledge Management
  • check Multi-Channel Data Collection
  • close Predictive Analytics
  • close Sentiment Analysis
  • check Survey/Poll Management
  • close Text Analysis

Screenshots

View 5 screenshots 153423 thumb
View 1 screenshot 113286 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of Mize CX Platform vs Zoho Desk

Zoho Desk vs Mize CX Platform

Share

share Share Your Comparison of Mize CX Platform vs Zoho Desk