Falcon vs TopBox

Rating

(0)


5 / 5
(1)

Starting Price

Not provided by vendor

$25,000.00/year

Best For

Not provided by vendor

TopBox is designed for small-to-medium businesses (SMBs) with annual revenue less than $500M in the business-to-business (B2B) space. Goals = enhance customer relationships, reduce churn, ID upsell.

Ideal number of Users

Not provided by vendor

1 - 99

Ease of Use


4 / 5

Customer Support


5 / 5

Features & Functionality

Value for Money

Product Features

  • close Action Management
  • check Analytics
  • close Customer Segmentation
  • close Dashboard
  • close Feedback Management
  • close Knowledge Management
  • check Multi-Channel Collection
  • close Sentiment Analysis
  • close Survey Management
  • close Text Analysis
  • close Trend Analysis
  • check Action Management
  • check Analytics
  • check Customer Segmentation
  • check Dashboard
  • check Feedback Management
  • check Knowledge Management
  • check Multi-Channel Collection
  • check Sentiment Analysis
  • check Survey Management
  • check Text Analysis
  • check Trend Analysis

Screenshots

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View 5 screenshots 11151 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • close Webinars
  • close Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • close Documentation

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Falcon vs TopBox

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