Zoho CRM Plus vs Whatfix

Starting Price

$60.00/month/user

Not provided by vendor

Best For

Small and Medium businesses, Mid-sized businesses, and Enterprise level businesses.

SMBs and Enterprises who are pained with increasing number of customer support queries and spend long hours on training to train their customers.

Ideal number of Users

1 - 1000+

2 - 1000+

Rating


4.3 / 5
(35)
Read All Reviews

4.7 / 5
(57)
Read All Reviews

Ease of Use


4.3 / 5



4.5 / 5


  • "So far WhatFix has lived up to our expectations. It's easy to use and feedback is great."

  • "Easy to use on-boarding software with a genuinely caring team behind it."

Customer Support


4.2 / 5



4.9 / 5


  • "Throughout the process, we were extremely pleased with the customer service from the entire WhatFix team."

  • "End-user experience is very direct. The support staff has been a great resource in getting us up and running."

Features & Functionality


4.4 / 5


  • "Very easy to enter information and also quite easy to use in general."

  • "Ease fo use, affordability, feature set, intuitive."


4.6 / 5


  • "The application helps to guide your clients to navigate your online portal or website or to effectively use your web product."

  • "We switched to WhatFix and now have an account manager we can reach at any time that has been able to resolve any issues quickly."

Value for Money


4.3 / 5



4.6 / 5


Product Features

  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Sentiment Analysis
  • Survey/Poll Management
  • Text Analysis
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Sentiment Analysis
  • Survey/Poll Management
  • Text Analysis

Screenshots

View 5 screenshots 143489 thumb
View 5 screenshots 127242 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

Share Your Comparison of Whatfix vs Zoho CRM Plus

Zoho CRM Plus vs Whatfix

Share

Share Your Comparison of
Whatfix vs Zoho CRM Plus