Usabilla vs Userback

Best For

Who Uses This Software?

E-commerce managers, digital marketing experts, CRO specialists, web analysts, designers and UX gurus.

Not provided by vendor

Target Customer Size (Users)

1 - 1000+

Not provided by vendor

Pricing

Starting Price

Not provided by vendor Not provided by vendor

Free Trial

Yes Not provided by vendor

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Action Management
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Collection
  • Sentiment Analysis
  • Survey Management
  • Text Analysis
  • Trend Analysis
Not provided by vendor

Screenshots

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Capterra screenshot placeholder

Ratings

Overall


3 / 5
(1)

4.5 / 5
(4)

Ease of Use


3 / 5

4.5 / 5

Customer Service


4.5 / 5

Features & Functionality


4 / 5

4.5 / 5

Value for Money


5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
Not provided by vendor

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
Not provided by vendor

share Share Your Comparison of Userback vs Usabilla


Usabilla vs Userback

Best For

Who Uses This Software?

E-commerce managers, digital marketing experts, CRO specialists, web analysts, designers and UX gurus.

Not provided by vendor

Target Customer Size (Users)

1 - 1000+

Not provided by vendor

Pricing

Starting Price

Not provided by vendor Not provided by vendor

Free Trial

Yes Not provided by vendor

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Action Management
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Collection
  • Sentiment Analysis
  • Survey Management
  • Text Analysis
  • Trend Analysis
Not provided by vendor

Ratings

Overall


3 / 5
(1)

4.5 / 5
(4)

Ease of Use


3 / 5

4.5 / 5

Customer Service


4.5 / 5

Features & Functionality


4 / 5

4.5 / 5

Value for Money


5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
Not provided by vendor

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
Not provided by vendor

Share Your Comparison of Userback vs Usabilla