Amity vs Sparkcentral Customer Engagement Platform

Rating


3.5 / 5
(4)

(0)

Starting Price

Not provided by vendor Not provided by vendor

Best For

- Improve your SaaS trial conversions - Drive customer adoption - Reduce customer churn - Offer the right up-sell at the right time - Collaborate with all departments

Our target market is anywhere that customers expect first contact resolution and most of all consistency and seamless service regardless of the channel.

Ideal number of Users

1 - 49

2 - 1000+

Ease of Use


4.5 / 5

Customer Support


4.5 / 5

Features & Functionality


4 / 5

Value for Money


4.5 / 5

Product Features

  • check Action Management
  • check Analytics
  • check Customer Segmentation
  • check Dashboard
  • close Feedback Management
  • check Knowledge Management
  • check Multi-Channel Collection
  • close Sentiment Analysis
  • close Survey Management
  • close Text Analysis
  • close Trend Analysis
  • close Action Management
  • check Analytics
  • close Customer Segmentation
  • check Dashboard
  • close Feedback Management
  • close Knowledge Management
  • close Multi-Channel Collection
  • close Sentiment Analysis
  • close Survey Management
  • close Text Analysis
  • check Trend Analysis

Screenshots

View 5 screenshots 34171 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Amity vs Sparkcentral Customer Engagement Platform

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share Share Your Comparison of Sparkcentral Customer Engagement Platform vs Amity