Amity vs Sparkcentral

Starting Price

Not provided by vendor Not provided by vendor

Best For

- Improve your SaaS trial conversions - Drive customer adoption - Reduce customer churn - Offer the right up-sell at the right time - Collaborate with all departments

Large enterprises customers such as Zappos, Emirates Airlines, Air Canada, Engie, KBC, AXA, MTN, Direct Tv, Noon, citizenM hotels, Netflix and Slack to name a few.

Ideal number of Users

1 - 49

2 - 1000+

Rating


3.7 / 5
(6)
Read All Reviews

4.2 / 5
(8)
Read All Reviews

Ease of Use


4.5 / 5

4.6 / 5

Customer Support


4.7 / 5

4.9 / 5

Features & Functionality


4.2 / 5

3.9 / 5

Value for Money


4.7 / 5

4.2 / 5

Product Features

  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Sentiment Analysis
  • Survey/Poll Management
  • Text Analysis
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Sentiment Analysis
  • Survey/Poll Management
  • Text Analysis

Screenshots

View 5 screenshots 34171 thumb
View 3 screenshots 209099 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Amity vs Sparkcentral

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