AfterSell vs eGain Suite

Rating

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Starting Price

Not provided by vendor Not provided by vendor

Best For

Mid & Top level management, Decision makers in company, cto, ceo, sales managers, marketing managers, R & D,

Cloud-based and on-premise customer engagement solution that helps businesses of all sizes manage email responses, live chat, customer interactions & more across social, mobile, web & contact centers.

Ideal number of Users

1000+

10 - 1000+

Ease of Use

Customer Support

Features & Functionality

Value for Money

Product Features

Not provided by vendor
  • close Action Management
  • check Analytics
  • check Customer Segmentation
  • check Dashboard
  • check Feedback Management
  • check Knowledge Management
  • check Multi-Channel Collection
  • check Sentiment Analysis
  • check Survey Management
  • check Text Analysis
  • check Trend Analysis

Screenshots

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Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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AfterSell vs eGain Suite

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