Qualtrics Customer Experience vs SoGoSurvey Enterprise

Starting Price

Not provided by vendor Not provided by vendor

Best For

Customer Experience leaders in every industry looking to for a robust, easy-to-use solution to manage the entire customer experience.

SoGoSurveys Enterprise solutions fuel business growth by providing real-time, actionable insights for a wide range of organizations across industries, including many Fortune 500 companies.

Rating


4.8 / 5
(173)
Read All Reviews

4.7 / 5
(595)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4.5 / 5


  • "Great for those with more complicated or enterprise scale surveys but there are others in the industry that are more user friendly and cheaper."

  • "I love this software because of the ease of use, the pleasing aesthetic, and the multiple capabilities it has to collect data in so many ways."


4.6 / 5


  • "Easy to use love it SoGoSurvey is very powerful tool for any surveyor. I am a PhD student and I love working it."

  • "I really liked the easy layout of the homepage, very easy to navigate and user friendly. Great that data can be exported."

Customer Support


4.8 / 5


  • "I contacted Qualtrics with many questions and the customer service representative was outstanding. He was patience and extremely informative."

  • "Qualtrics is super easy and their customer service is the best."


4.7 / 5


  • "I absolutely love the customer support, i have never gotten such good and quick help from customer support in other survey platforms."

  • "Very appealing and user friendly web design and amazing customer support services."

Features & Functionality


4.6 / 5


  • "I like its intuitiveness; the clever anticipation of what I would most likely want to happen next and the bringing of it to fruition."

  • "It definitely makes the user experience a delight, esp in early days of using the tool. I had great experience using Qualtrics so far."


4.6 / 5


  • "Hopefully after I fulfil all the pre-requisites for getting a free student account, I will enjoy all the benefits of my package."

  • "Easy manageable and response table is very excellent as well frequency by graph is very good and use this at any time/as per requirements."

Value for Money


4.5 / 5



4.5 / 5


  • "This program has all of the features and functionality that anyone could ever ask for. Pricing is competitive, strong reporting abilities, etc."

  • "Support is always friendly and super quick. Price-performance is good."

Product Features

  • check Analytics
  • check Customer Segmentation
  • check Dashboard
  • check Feedback Management
  • check Knowledge Management
  • check Multi-Channel Data Collection
  • check Predictive Analytics
  • check Sentiment Analysis
  • check Survey/Poll Management
  • check Text Analysis
  • check Analytics
  • check Customer Segmentation
  • check Dashboard
  • check Feedback Management
  • check Knowledge Management
  • check Multi-Channel Data Collection
  • check Predictive Analytics
  • check Sentiment Analysis
  • check Survey/Poll Management
  • check Text Analysis

Screenshots

View 5 screenshots 183316 thumb
View 5 screenshots 173575 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Qualtrics Customer Experience vs SoGoSurvey Enterprise

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