Customer Experience Analytics Platform vs Falcon

Starting Price

Not provided by vendor Not provided by vendor

Best For

Our text analytics platform helps companies across multiple industries with the same fundamental challenge - to answer questions quicker using their customer data.

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Rating

(0)

(0)

Ideal number of Users

1 - 99

Not provided by vendor

Ease of Use

Customer Support

Features & Functionality

Value for Money

Product Features

  • close Action Management
  • check Analytics
  • check Customer Segmentation
  • check Dashboard
  • check Feedback Management
  • close Knowledge Management
  • check Multi-Channel Collection
  • check Sentiment Analysis
  • check Survey Management
  • check Text Analysis
  • check Trend Analysis
  • close Action Management
  • check Analytics
  • close Customer Segmentation
  • close Dashboard
  • close Feedback Management
  • close Knowledge Management
  • check Multi-Channel Collection
  • close Sentiment Analysis
  • close Survey Management
  • close Text Analysis
  • close Trend Analysis

Screenshots

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Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • close Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • close Documentation

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Customer Experience Analytics Platform vs Falcon

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