FullStory vs TopBox

Rating


4.5 / 5
(34)


5 / 5
(1)

Starting Price

$199.00/month

$25,000.00/year

Best For

FullStory's target markets range from support agents to product teams to growth hackers to engineering. FullStory empowers everyone in an organization to help build the best online experience.

TopBox is designed for small-to-medium businesses (SMBs) with annual revenue less than $500M in the business-to-business (B2B) space. Goals = enhance customer relationships, reduce churn, ID upsell.

Ideal number of Users

1 - 99

1 - 99

Ease of Use


4.5 / 5

4 / 5

Customer Support


4.5 / 5

5 / 5

Features & Functionality


4.5 / 5

Value for Money


4.5 / 5

Product Features

  • close Action Management
  • check Analytics
  • check Customer Segmentation
  • check Dashboard
  • close Feedback Management
  • close Knowledge Management
  • close Multi-Channel Collection
  • close Sentiment Analysis
  • close Survey Management
  • close Text Analysis
  • check Trend Analysis
  • check Action Management
  • check Analytics
  • check Customer Segmentation
  • check Dashboard
  • check Feedback Management
  • check Knowledge Management
  • check Multi-Channel Collection
  • check Sentiment Analysis
  • check Survey Management
  • check Text Analysis
  • check Trend Analysis

Screenshots

View 5 screenshots 54105 thumb
View 5 screenshots 11151 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • close Documentation

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FullStory vs TopBox

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