FullStory vs Zoho Desk

Starting Price

$199.00/month

$12.00/month/user

Best For

FullStory's target markets range from support agents to product teams to growth hackers to engineering. FullStory empowers everyone in an organization to help build the best online experience.

Zoho provides industry and job-specific apps for Sales & Marketing, HR, Help desk and Finance. Zoho Desk for Business is intended for any company size and industry.

Rating


4.6 / 5
(47)
Read All Reviews

4.5 / 5
(1581)
Read All Reviews

Ideal number of Users

1 - 99

1 - 1000+

Ease of Use


4.4 / 5

4.4 / 5

Customer Support


4.5 / 5

4.3 / 5

Features & Functionality


4.4 / 5

4.4 / 5

Value for Money


4.3 / 5

4.5 / 5

Product Features

  • check Analytics
  • check Customer Segmentation
  • check Dashboard
  • close Feedback Management
  • close Knowledge Management
  • close Multi-Channel Data Collection
  • check Predictive Analytics
  • close Sentiment Analysis
  • close Survey/Poll Management
  • close Text Analysis
  • check Analytics
  • check Customer Segmentation
  • check Dashboard
  • check Feedback Management
  • check Knowledge Management
  • check Multi-Channel Data Collection
  • check Predictive Analytics
  • check Sentiment Analysis
  • check Survey/Poll Management
  • check Text Analysis

Screenshots

View 5 screenshots 54105 thumb
View 5 screenshots 153423 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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FullStory vs Zoho Desk

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