Pipedrive vs Customer Experience Analytics Platform

Starting Price

$15.00/month/user

Not provided by vendor

Best For

Sales teams looking for a simple, yet powerful sales tool to get them organized.

Ideal for banking, financial services, communications, media, IT, consumer electronics, education & more, it is a cloud-based analytics platform that helps gain insights into customer activities.

Rating


4.6 / 5
(2143)
Read All Reviews

5 / 5
(1)

Ideal number of Users

1 - 499

100-499

Ease of Use


4.6 / 5


  • "Easy to use and good customer service. I like that you can place deals and follow them through to completion."

  • "A flexible tool that enables one to stay on top of the sales pipeline. It is good value and very easy to use, even for a novice."


2 / 5


Customer Support


4.4 / 5


  • "It has a help center for everything you need, and the customer service is great and fast ,plus they are alway ready to help."

  • "Good customer service on the infrequent times that I have questions."


5 / 5


Features & Functionality


4.3 / 5


  • "I am Ana I am a happyhuman resources professional. I started using Pipedrive for the recruitment activities 8 months ago and it's amazing."

  • "Easy to tweak and customize. Amazing customer support and very quickly to offer and provide help."


5 / 5


Value for Money


4.5 / 5


  • "Easy and fun to use, can work well with many other apps. We are making some money by having this app."

  • "Great experience, great UI, best value for money."


5 / 5


Product Features

  • check Analytics
  • check Customer Segmentation
  • check Dashboard
  • check Feedback Management
  • close Knowledge Management
  • check Multi-Channel Data Collection
  • check Predictive Analytics
  • close Sentiment Analysis
  • check Survey/Poll Management
  • check Text Analysis
  • check Analytics
  • close Customer Segmentation
  • close Dashboard
  • close Feedback Management
  • close Knowledge Management
  • check Multi-Channel Data Collection
  • check Predictive Analytics
  • check Sentiment Analysis
  • close Survey/Poll Management
  • close Text Analysis

Screenshots

View 1 screenshot 89338 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • close Live Online
  • check Webinars
  • check Documentation

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Pipedrive vs Customer Experience Analytics Platform

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share Share Your Comparison of Customer Experience Analytics Platform vs Pipedrive