Freespee vs Genesys PureCloud vs Spectoos

Starting Price

Not provided by vendor

$75.00/month/user

$5.00/month

Best For

Not provided by vendor

PureCloud is for everyone! Progressive IT and contact center operations that prefer rapid delivery, all-in-one, cloud contact center solution.

Online service providers or brick and mortar business, that want to boost their credibility and trust and gain more leads.

Rating

(0)


4 / 5
(78)


5 / 5
(1)

Ideal number of Users

Not provided by vendor

50 - 1000+

1000+

Ease of Use


4 / 5

5 / 5

Customer Support


3.5 / 5

5 / 5

Features & Functionality


4 / 5

5 / 5

Value for Money


4 / 5

5 / 5

Product Features

  • close Action Management
  • check Analytics
  • check Customer Segmentation
  • close Dashboard
  • close Feedback Management
  • check Knowledge Management
  • check Multi-Channel Collection
  • close Sentiment Analysis
  • close Survey Management
  • close Text Analysis
  • close Trend Analysis
  • check Action Management
  • check Analytics
  • check Customer Segmentation
  • check Dashboard
  • close Feedback Management
  • close Knowledge Management
  • check Multi-Channel Collection
  • check Sentiment Analysis
  • close Survey Management
  • check Text Analysis
  • check Trend Analysis
  • close Action Management
  • check Analytics
  • close Customer Segmentation
  • check Dashboard
  • close Feedback Management
  • close Knowledge Management
  • close Multi-Channel Collection
  • close Sentiment Analysis
  • close Survey Management
  • close Text Analysis
  • close Trend Analysis

Screenshots

View 3 screenshots 75428 thumb
View 4 screenshots 83927 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • close Documentation

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Freespee vs Genesys PureCloud vs Spectoos

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