Delighted vs Nickelled

Starting Price

Not provided by vendor

$199.00/month

Best For

Any size organization that wants to collect, analyze & distribute feedback across their business, align feedback w/ business growth, reduce churn, and leverage happy customers to promote their brand.

Nickelled customers range from startups to global enterprises, in countries around the world. Sales teams in Asia, Europe and North America.

Rating


5 / 5
(20)


5 / 5
(14)

Ideal number of Users

1 - 1000+

2 - 1000+

Ease of Use


5 / 5

5 / 5

Customer Support


5 / 5

5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


4.5 / 5

5 / 5

Product Features

  • check Action Management
  • check Analytics
  • check Customer Segmentation
  • check Dashboard
  • check Feedback Management
  • check Knowledge Management
  • check Multi-Channel Collection
  • check Sentiment Analysis
  • check Survey Management
  • check Text Analysis
  • check Trend Analysis
  • close Action Management
  • check Analytics
  • close Customer Segmentation
  • check Dashboard
  • close Feedback Management
  • close Knowledge Management
  • check Multi-Channel Collection
  • close Sentiment Analysis
  • close Survey Management
  • close Text Analysis
  • close Trend Analysis

Screenshots

View 5 screenshots 161692 thumb
View 3 screenshots 91541 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Delighted vs Nickelled

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