Delighted vs OPINATOR vs Zendesk

Starting Price

Not provided by vendor Not provided by vendor

$5.00/month/user

Best For

Any size organization that wants to collect, analyze & distribute feedback across their business, align feedback w/ business growth, reduce churn, and leverage happy customers to promote their brand.

OPINATOR is targeted to every company or administration interested improving their knowledge about the relationship between their consumers and their products and services.

From start ups to Fortune 500 companies, over 200,000+ customers trust Zendesk with their customer support needs.

Rating


5 / 5
(17)

(0)


4.5 / 5
(2106)

Ideal number of Users

1 - 1000+

1000+

1 - 1000+

Ease of Use


5 / 5

4.5 / 5

Customer Support


5 / 5

4.5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


4.5 / 5

4 / 5

Product Features

  • check Action Management
  • check Analytics
  • check Customer Segmentation
  • check Dashboard
  • check Feedback Management
  • check Knowledge Management
  • check Multi-Channel Collection
  • check Sentiment Analysis
  • check Survey Management
  • check Text Analysis
  • check Trend Analysis
  • check Action Management
  • check Analytics
  • check Customer Segmentation
  • check Dashboard
  • check Feedback Management
  • check Knowledge Management
  • check Multi-Channel Collection
  • check Sentiment Analysis
  • check Survey Management
  • check Text Analysis
  • check Trend Analysis
  • check Action Management
  • check Analytics
  • check Customer Segmentation
  • check Dashboard
  • check Feedback Management
  • check Knowledge Management
  • check Multi-Channel Collection
  • check Sentiment Analysis
  • check Survey Management
  • check Text Analysis
  • check Trend Analysis

Screenshots

View 5 screenshots 161692 thumb
Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • close Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation

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Delighted vs OPINATOR vs Zendesk

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