ContentSquare vs Nextiva CRM

Best For

Who Uses This Software?

Brands who offer products and services to their customers on websites, mobile and apps and are interested in offering an extraordinary experience to increase engagement, conversions and revenue.

Businesses needing multi-channel customer support software that allows agents to help customers over multiple communication channels, managing all of their interactions in one place.

Target Customer Size (Users)

1 - 99

1 - 1000+

Pricing

Starting Price

Not provided by vendor

$10.00/month/user

Free Trial

No Yes

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Action Management
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Collection
  • Sentiment Analysis
  • Survey Management
  • Text Analysis
  • Trend Analysis
  • Action Management
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Collection
  • Sentiment Analysis
  • Survey Management
  • Text Analysis
  • Trend Analysis

Screenshots

View 5 screenshots 69837 thumb
View 5 screenshots 109172 thumb

Ratings

Overall


5 / 5
(4)

4.5 / 5
(170)

Ease of Use


4.5 / 5

4.5 / 5

Customer Service


5 / 5

4.5 / 5

Features & Functionality


5 / 5

4.5 / 5

Value for Money


4.5 / 5

4.5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

share Share Your Comparison of Nextiva CRM vs ContentSquare


ContentSquare vs Nextiva CRM

Best For

Who Uses This Software?

Brands who offer products and services to their customers on websites, mobile and apps and are interested in offering an extraordinary experience to increase engagement, conversions and revenue.

Businesses needing multi-channel customer support software that allows agents to help customers over multiple communication channels, managing all of their interactions in one place.

Target Customer Size (Users)

1 - 99

1 - 1000+

Pricing

Starting Price

Not provided by vendor

$10.00/month/user

Free Trial

No Yes

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Action Management
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Collection
  • Sentiment Analysis
  • Survey Management
  • Text Analysis
  • Trend Analysis
  • Action Management
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Collection
  • Sentiment Analysis
  • Survey Management
  • Text Analysis
  • Trend Analysis

Ratings

Overall


5 / 5
(4)

4.5 / 5
(170)

Ease of Use


4.5 / 5

4.5 / 5

Customer Service


5 / 5

4.5 / 5

Features & Functionality


5 / 5

4.5 / 5

Value for Money


4.5 / 5

4.5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

Share Your Comparison of Nextiva CRM vs ContentSquare