Hotjar vs Prodsight

Starting Price

$29.00/month

Not provided by vendor

Best For

Startups, SMBs, SMEs - Digital Marketers, CRO specialists, Web designers, Web developers, UX specialists

Prodsight is ideal for Customer Support, Product and Marketing teams who are looking to uncover customer issues develop solutions and track the impact of improvements in real-time.

Rating


4.7 / 5
(283)
Read All Reviews

5 / 5
(2)

Ideal number of Users

1 - 1000+

1 - 49

Ease of Use


4.6 / 5


  • "The interface is awesome, very easy to use. Setting up a client and starting a heatmap and getting specific for a page, a timed action is great."

  • "The tracking is amazing. The tool is very easy to use."


4.5 / 5


Customer Support


4.5 / 5



5 / 5


Features & Functionality


4.5 / 5


  • "One of the best tools, thanks to which it is convenient for me to conduct surveys. I can easily visualize the data obtained from them."

  • "Incoming feedback - THE BEST feature for interacting quickly with your customers (also very recommended to generate their responses to Zendesk)."


4 / 5


Value for Money


4.5 / 5


  • "The tool is very easy to use and offers a very good value for money."

  • "Really useful and easy-to-understand data, free version is actually usable, upgrades are well-priced."


5 / 5


Product Features

  • check Analytics
  • close Customer Segmentation
  • check Dashboard
  • check Feedback Management
  • close Knowledge Management
  • close Multi-Channel Data Collection
  • check Predictive Analytics
  • check Sentiment Analysis
  • check Survey/Poll Management
  • close Text Analysis
  • check Analytics
  • check Customer Segmentation
  • close Dashboard
  • check Feedback Management
  • close Knowledge Management
  • close Multi-Channel Data Collection
  • check Predictive Analytics
  • check Sentiment Analysis
  • close Survey/Poll Management
  • check Text Analysis

Screenshots

View 5 screenshots 128828 thumb
View 5 screenshots 170680 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Hotjar vs Prodsight

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