SoGoSurvey Enterprise vs Collect.chat

Starting Price

Not provided by vendor

$14.00/month

Best For

SoGoSurveys Enterprise solutions fuel business growth by providing real-time, actionable insights for improving customer experience, employee engagement and product feedback through market research.

- Real Estate Lead collection - Hospitality Feedback collection - Educational Lead collection - Hotels order collection - Digital Agency

Rating


4.7 / 5
(598)
Read All Reviews

4.6 / 5
(40)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 9

Ease of Use


4.6 / 5


  • "Easy to use love it SoGoSurvey is very powerful tool for any surveyor. I am a PhD student and I love working it."

  • "I really liked the easy layout of the homepage, very easy to navigate and user friendly. Great that data can be exported."


4.7 / 5


  • "I really like the ease of use. It is very simple to set up new automations."

  • "Easy to use and see results from websites instantly. We added it to our website and in our web apps and people started responding right away."

Customer Support


4.7 / 5


  • "I absolutely love the customer support, i have never gotten such good and quick help from customer support in other survey platforms."

  • "Very appealing and user friendly web design and amazing customer support services."


4.4 / 5


Features & Functionality


4.6 / 5


  • "Hopefully after I fulfil all the pre-requisites for getting a free student account, I will enjoy all the benefits of my package."

  • "Easy manageable and response table is very excellent as well frequency by graph is very good and use this at any time/as per requirements."


4.3 / 5


  • "UI of the chat is excellent and auto opening of the chat is v.nice. I liked the feel of the chat automation."

  • "Lagging was not very obvious. Smooth experiencing is good for building interest on the product."

Value for Money


4.5 / 5


  • "This program has all of the features and functionality that anyone could ever ask for. Pricing is competitive, strong reporting abilities, etc."

  • "Support is always friendly and super quick. Price-performance is good."


4.5 / 5


Product Features

  • check Analytics
  • check Customer Segmentation
  • check Dashboard
  • check Feedback Management
  • check Knowledge Management
  • check Multi-Channel Data Collection
  • check Predictive Analytics
  • check Sentiment Analysis
  • check Survey/Poll Management
  • check Text Analysis
  • check Analytics
  • close Customer Segmentation
  • check Dashboard
  • check Feedback Management
  • close Knowledge Management
  • close Multi-Channel Data Collection
  • close Predictive Analytics
  • close Sentiment Analysis
  • check Survey/Poll Management
  • check Text Analysis

Screenshots

View 5 screenshots 173575 thumb
View 4 screenshots 95456 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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SoGoSurvey Enterprise vs Collect.chat

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