Appzi User Feedback vs TopBox

Best For

Who Uses This Software?

Online companies that need customer feedback on their websites and SaaS products.

TopBox is designed for small-to-medium businesses (SMBs) with annual revenue less than $500M in the business-to-business (B2B) space. Goals = enhance customer relationships, reduce churn, ID upsell.

Target Customer Size (Users)

1 - 1000+

1 - 99

Pricing

Starting Price

Not provided by vendor

$25,000.00/year

Free Trial

Yes No

Free Version

Yes No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Action Management
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Collection
  • Sentiment Analysis
  • Survey Management
  • Text Analysis
  • Trend Analysis
  • Action Management
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Collection
  • Sentiment Analysis
  • Survey Management
  • Text Analysis
  • Trend Analysis

Screenshots

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Ratings

Overall

(0)
5 / 5
(1)

Ease of Use


4 / 5

Customer Service


5 / 5

Features & Functionality

Value for Money

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • close Documentation

share Share Your Comparison of TopBox vs Appzi User Feedback


Appzi User Feedback vs TopBox

TopBox

by Waypoint Group

Best For

Who Uses This Software?

Online companies that need customer feedback on their websites and SaaS products.

TopBox is designed for small-to-medium businesses (SMBs) with annual revenue less than $500M in the business-to-business (B2B) space. Goals = enhance customer relationships, reduce churn, ID upsell.

Target Customer Size (Users)

1 - 1000+

1 - 99

Pricing

Starting Price

Not provided by vendor

$25,000.00/year

Free Trial

Yes No

Free Version

Yes No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Action Management
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Collection
  • Sentiment Analysis
  • Survey Management
  • Text Analysis
  • Trend Analysis
  • Action Management
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Collection
  • Sentiment Analysis
  • Survey Management
  • Text Analysis
  • Trend Analysis

Ratings

Overall

(0)
5 / 5
(1)

Ease of Use


4 / 5

Customer Service


5 / 5

Features & Functionality

Value for Money

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • close Documentation

Share Your Comparison of TopBox vs Appzi User Feedback