OpenText CEM vs WalkMe

Starting Price

Not provided by vendor Not provided by vendor

Best For

Not provided by vendor

Enterprises, SMBs, Startups, Non-Profit Organizations, Government, etc...

Rating


5 / 5
(1)


4.5 / 5
(45)

Ideal number of Users

Not provided by vendor

2 - 1000+

Ease of Use


5 / 5

4 / 5

Customer Support


4.5 / 5

Features & Functionality


4 / 5

4.5 / 5

Value for Money


4 / 5

4 / 5

Product Features

Not provided by vendor
  • close Action Management
  • check Analytics
  • check Customer Segmentation
  • check Dashboard
  • close Feedback Management
  • check Knowledge Management
  • check Multi-Channel Collection
  • close Sentiment Analysis
  • check Survey Management
  • close Text Analysis
  • close Trend Analysis

Screenshots

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Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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OpenText CEM vs WalkMe

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