OpenText CEM vs WalkMe

Best For

Who Uses This Software?

Not provided by vendor

Enterprises, SMBs, Startups, Non-Profit Organizations, Government, etc...

Target Customer Size (Users)

Not provided by vendor

2 - 1000+

Pricing

Starting Price

Not provided by vendor Not provided by vendor

Free Trial

No Yes

Free Version

Not provided by vendor Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

Not provided by vendor
  • Action Management
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Collection
  • Sentiment Analysis
  • Survey Management
  • Text Analysis
  • Trend Analysis

Screenshots

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Capterra screenshot placeholder

Ratings

Overall


5 / 5
(1)

4.5 / 5
(40)

Ease of Use


5 / 5

4 / 5

Customer Service


4.5 / 5

Features & Functionality


4 / 5

4.5 / 5

Value for Money


4 / 5

4 / 5

Training & Support

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of WalkMe vs OpenText CEM


OpenText CEM vs WalkMe

Best For

Who Uses This Software?

Not provided by vendor

Enterprises, SMBs, Startups, Non-Profit Organizations, Government, etc...

Target Customer Size (Users)

Not provided by vendor

2 - 1000+

Pricing

Starting Price

Not provided by vendor Not provided by vendor

Free Trial

No Yes

Free Version

Not provided by vendor Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

Not provided by vendor
  • Action Management
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Collection
  • Sentiment Analysis
  • Survey Management
  • Text Analysis
  • Trend Analysis

Ratings

Overall


5 / 5
(1)

4.5 / 5
(40)

Ease of Use


5 / 5

4 / 5

Customer Service


4.5 / 5

Features & Functionality


4 / 5

4.5 / 5

Value for Money


4 / 5

4 / 5

Training & Support

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

Share Your Comparison of WalkMe vs OpenText CEM