Keatext vs Zoho CRM

Starting Price

Not provided by vendor

$12.00/month/user

Best For

Keatext is perfect for anybody who needs a precise understanding of voice of customer or employee, in hospitality, retail, or HR, it gives you marketing data for brand loyalty & reputation management.

Zoho CRM is for everyone, be it a small business or an enterprise. Sell smarter, better and faster with Zoho CRM.

Ideal number of Users

1 - 999

1 - 1000+

Rating


3.6 / 5
(14)
Read All Reviews

4.2 / 5
(3842)
Read All Reviews

Ease of Use


4.1 / 5



4 / 5


  • "I like that it's easy to use and the tutorial is very helpful and understanding. I helped a couple of my family members with it and they love it."

  • "The ease of use is great and the ability to collaborate with office."

Customer Support


4.4 / 5



4 / 5


  • "They keep on adding features daily, love customer support. But I also like is that they have divided each category for itself."

  • "Customer service is great, they are thorough and make sure to resolve any issues that come up."

Features & Functionality


3.6 / 5



4.1 / 5


  • "The system is very intuitive and leads you in the right direction, has a great flow for calls and customer information."

  • "The ease of setting up users and transferring leads back and forth along with the exporting reports make this a great interface."

Value for Money


3.8 / 5



4.2 / 5


  • "It is a feature rich package for a very competitive price and easy to scale up or down as needed with growth."

  • "Great price and great for templates and sending out mail."

Product Features

  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Sentiment Analysis
  • Survey/Poll Management
  • Text Analysis
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Sentiment Analysis
  • Survey/Poll Management
  • Text Analysis

Screenshots

View 5 screenshots 135981 thumb
View 5 screenshots 107840 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • close Live Online
  • check Webinars
  • check Documentation

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Keatext vs Zoho CRM

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Zoho CRM vs Keatext