mParticle vs TeamSupport

Starting Price

Not provided by vendor

$50.00/month/user

Best For

Marketers & product managers looking to unify data from across their infrastructure/channels to understand the customer journey and create data-driven product roadmaps & marketing campaigns

B2B Technology companies with support/product teams who want to reduce support costs by better understanding their customers, enhancing internal collaboration, & improving the customer experience.

Rating


4 / 5
(1)

4.5 / 5
(727)
Read All Reviews

Ideal number of Users

1 - 1000+

2 - 1000+

Ease of Use


4 / 5

4.4 / 5

Customer Support


3 / 5

4.5 / 5

Features & Functionality


4 / 5

4.3 / 5

Value for Money


3 / 5

4.4 / 5

Product Features

  • close Analytics
  • check Customer Segmentation
  • check Dashboard
  • check Feedback Management
  • check Knowledge Management
  • check Multi-Channel Data Collection
  • check Predictive Analytics
  • check Sentiment Analysis
  • close Survey/Poll Management
  • close Text Analysis
  • check Analytics
  • close Customer Segmentation
  • check Dashboard
  • close Feedback Management
  • check Knowledge Management
  • check Multi-Channel Data Collection
  • check Predictive Analytics
  • check Sentiment Analysis
  • close Survey/Poll Management
  • check Text Analysis

Screenshots

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View 5 screenshots 77861 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • close Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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mParticle vs TeamSupport

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