LitmusWorld Customer Experience vs Thematic

Starting Price

Not provided by vendor Not provided by vendor

Best For

Large enterprises across the retail, BFSI, automobile, hospitality, entertainment, e-commerce and other industries where there is touchpoint level interaction between customers and brands.

Thematic works across all sectors, but brings most value for enterprise-level companies with 100,000 or more customers, both in B2B, B2C.

Ideal number of Users

500 - 1000+

50-99

Rating

(0)
5 / 5
(3)

Ease of Use


4.7 / 5

Customer Support


5 / 5

Features & Functionality


5 / 5

Value for Money


5 / 5

Product Features

  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Sentiment Analysis
  • Survey/Poll Management
  • Text Analysis
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Sentiment Analysis
  • Survey/Poll Management
  • Text Analysis

Screenshots

View 4 screenshots 148798 thumb
View 4 screenshots 74441 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • close Live Online
  • close Webinars
  • close Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • close Documentation

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LitmusWorld Customer Experience vs Thematic

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Thematic vs LitmusWorld Customer Experience