CX Map vs Swell CX

Starting Price

$100.00/month

Not provided by vendor

Best For

Marketers and product managers of companies of any size or self-employed

Swell focuses on helping businesses with physical locations. Many customers using Swell are in Healthcare, Retail, Service and Hospitality Industries.

Rating


4.5 / 5
(2)

5 / 5
(116)
Read All Reviews

Ideal number of Users

1 - 499

1 - 1000+

Ease of Use


3 / 5

5 / 5

Customer Support


5 / 5

5 / 5

Features & Functionality


4 / 5

5 / 5

Value for Money


5 / 5

5 / 5

Product Features

  • check Analytics
  • check Customer Segmentation
  • close Dashboard
  • close Feedback Management
  • check Knowledge Management
  • check Multi-Channel Data Collection
  • check Predictive Analytics
  • close Sentiment Analysis
  • close Survey/Poll Management
  • close Text Analysis
  • check Analytics
  • check Customer Segmentation
  • check Dashboard
  • check Feedback Management
  • close Knowledge Management
  • check Multi-Channel Data Collection
  • check Predictive Analytics
  • check Sentiment Analysis
  • check Survey/Poll Management
  • close Text Analysis

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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CX Map vs Swell CX

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