Whatfix vs Userfeel.com

Starting Price

Not provided by vendor

$49.00/one-time

Best For

SMBs and Enterprises who are pained with increasing number of customer support queries and spend long hours on training to train their customers.

Digital agencies, web designers, web developers, ux researchers, marketers, customer experience executives, website and e-commerce owners.

Ideal number of Users

2 - 1000+

1 - 1000+

Rating


4.7 / 5
(57)
Read All Reviews

5 / 5
(4)

Ease of Use


4.5 / 5


  • "So far WhatFix has lived up to our expectations. It's easy to use and feedback is great."

  • "Easy to use on-boarding software with a genuinely caring team behind it."


4.8 / 5


Customer Support


4.9 / 5


  • "Throughout the process, we were extremely pleased with the customer service from the entire WhatFix team."

  • "End-user experience is very direct. The support staff has been a great resource in getting us up and running."


5 / 5


Features & Functionality


4.6 / 5


  • "The application helps to guide your clients to navigate your online portal or website or to effectively use your web product."

  • "We switched to WhatFix and now have an account manager we can reach at any time that has been able to resolve any issues quickly."


5 / 5


Value for Money


4.6 / 5



4.7 / 5


Product Features

  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Sentiment Analysis
  • Survey/Poll Management
  • Text Analysis
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Sentiment Analysis
  • Survey/Poll Management
  • Text Analysis

Screenshots

View 5 screenshots 127242 thumb
View 5 screenshots 148392 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

Share Your Comparison of Userfeel.com vs Whatfix

Whatfix vs Userfeel.com

Share

Share Your Comparison of
Userfeel.com vs Whatfix