Prodsight vs Zoho Desk

Starting Price

Not provided by vendor

$12.00/month/user

Best For

Prodsight is ideal for Customer Support, Product and Marketing teams who are looking to uncover customer issues develop solutions and track the impact of improvements in real-time.

Zoho provides industry and job-specific apps for Sales & Marketing, HR, Help desk and Finance. Zoho Desk for Business is intended for any company size and industry.

Rating


5 / 5
(2)

4.5 / 5
(1581)
Read All Reviews

Ideal number of Users

1 - 49

1 - 1000+

Ease of Use


4.5 / 5

4.4 / 5

Customer Support


5 / 5

4.3 / 5

Features & Functionality


4 / 5

4.4 / 5

Value for Money


5 / 5

4.5 / 5

Product Features

  • check Analytics
  • check Customer Segmentation
  • close Dashboard
  • check Feedback Management
  • close Knowledge Management
  • close Multi-Channel Data Collection
  • check Predictive Analytics
  • check Sentiment Analysis
  • close Survey/Poll Management
  • check Text Analysis
  • check Analytics
  • check Customer Segmentation
  • check Dashboard
  • check Feedback Management
  • check Knowledge Management
  • check Multi-Channel Data Collection
  • check Predictive Analytics
  • check Sentiment Analysis
  • check Survey/Poll Management
  • check Text Analysis

Screenshots

View 5 screenshots 170680 thumb
View 5 screenshots 153423 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Prodsight vs Zoho Desk

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