CloudTalk vs CMNTY Platform

Starting Price

$10.00/month/user

Not provided by vendor

Best For

CloudTalk helps small and medium businesses setup and run virtual phone systems from all around the world. Typically, it's used in sales for outbound calls and in customer service for inbound calls.

We provide the perfect tools for customer communities, marketing, research and innovation communities. We help community managers that just started, as well as the seasoned professionals.

Rating


5 / 5
(68)


4.5 / 5
(29)

Ideal number of Users

2 - 999

1 - 1000+

Ease of Use


5 / 5

4.5 / 5

Customer Support


5 / 5

5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


4.5 / 5

4.5 / 5

Product Features

  • close Action Management
  • check Analytics
  • check Customer Segmentation
  • check Dashboard
  • close Feedback Management
  • check Knowledge Management
  • close Multi-Channel Collection
  • check Sentiment Analysis
  • close Survey Management
  • check Text Analysis
  • close Trend Analysis
  • close Action Management
  • check Analytics
  • check Customer Segmentation
  • check Dashboard
  • check Feedback Management
  • close Knowledge Management
  • close Multi-Channel Collection
  • close Sentiment Analysis
  • check Survey Management
  • close Text Analysis
  • check Trend Analysis

Screenshots

View 5 screenshots 167828 thumb
View 4 screenshots 165055 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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CloudTalk vs CMNTY Platform

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