ERICA vs Hotjar

Starting Price

$400.00/month

$29.00/month

Best For

Retail, Hospitality and Healthcare

Startups, SMBs, SMEs - Digital Marketers, CRO specialists, Web designers, Web developers, UX specialists

Rating

(0)
4.7 / 5
(293)
Read All Reviews

Ideal number of Users

100 - 1000+

1 - 1000+

Ease of Use




4.6 / 5


  • "The interface is awesome, very easy to use. Setting up a client and starting a heatmap and getting specific for a page, a timed action is great."

  • "The tracking is amazing. The tool is very easy to use."

Customer Support




4.5 / 5


Features & Functionality




4.5 / 5


  • "One of the best tools, thanks to which it is convenient for me to conduct surveys. I can easily visualize the data obtained from them."

  • "Incoming feedback - THE BEST feature for interacting quickly with your customers (also very recommended to generate their responses to Zendesk)."

Value for Money




4.5 / 5


  • "Very User friendly, easy tag setup, price is fantastic."

  • "The tool is very easy to use and offers a very good value for money."

Product Features

  • close Analytics
  • check Customer Segmentation
  • close Dashboard
  • check Feedback Management
  • check Knowledge Management
  • close Multi-Channel Data Collection
  • close Predictive Analytics
  • check Sentiment Analysis
  • check Survey/Poll Management
  • close Text Analysis
  • check Analytics
  • close Customer Segmentation
  • check Dashboard
  • check Feedback Management
  • close Knowledge Management
  • close Multi-Channel Data Collection
  • check Predictive Analytics
  • check Sentiment Analysis
  • check Survey/Poll Management
  • close Text Analysis

Screenshots

View 2 screenshots 199989 thumb
View 5 screenshots 128828 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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ERICA vs Hotjar

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