eGain Suite vs Talk2us

Starting Price

Not provided by vendor

$20.00/month

Best For

Cloud-based and on-premise customer engagement solution that helps businesses of all sizes manage email responses, live chat, customer interactions & more across social, mobile, web & contact centers.

Restaurants, retailers, hotels and other brick & mortar businesses looking to connect with customers daily, improve service, and grow repeat business.

Rating

(0)


5 / 5
(5)

Ideal number of Users

10 - 1000+

1 - 1000+

Ease of Use


5 / 5

Customer Support


5 / 5

Features & Functionality


5 / 5

Value for Money


5 / 5

Product Features

  • close Action Management
  • check Analytics
  • check Customer Segmentation
  • check Dashboard
  • check Feedback Management
  • check Knowledge Management
  • check Multi-Channel Collection
  • check Sentiment Analysis
  • check Survey Management
  • check Text Analysis
  • check Trend Analysis
  • check Action Management
  • check Analytics
  • check Customer Segmentation
  • check Dashboard
  • check Feedback Management
  • close Knowledge Management
  • check Multi-Channel Collection
  • close Sentiment Analysis
  • check Survey Management
  • close Text Analysis
  • check Trend Analysis

Screenshots

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View 5 screenshots 54948 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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eGain Suite vs Talk2us

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share Share Your Comparison of Talk2us vs eGain Suite