MySurveyLab vs Usersnap

Starting Price

$29.00/month

$29.00/month

Best For

MySurveyLab is scalable survey tool designed both for small and medium enterprises, as well as big international organizations. For most demanding clients we offer custom system development.

Usersnap is used by small tech startups, as well as large software companies (such as Facebook, Canva, and Microsoft). Our customers range from software companies (SaaS) to e-commerce and web agencies

Ideal number of Users

1 - 1000+

1 - 1000+

Rating


4.9 / 5
(36)
Read All Reviews

4.7 / 5
(33)
Read All Reviews

Ease of Use


4.7 / 5


  • "The survey was easy to create. The reports are easy to use."

  • "MySurveyLab is easy to use and very intuitive tool."


4.8 / 5


Customer Support


4.8 / 5



4.9 / 5


Features & Functionality


4.7 / 5


  • "I can quickly create a survey and collect feedback. It became almost as important tool in our organization as Excel or PowerPoint."

  • "I used MySurveyLab for my Bachelor thesis research. The design is really clear and intuitive."


4.5 / 5


  • "Great usability and inviting customer feedback widget."

  • "Usersnap is a tidy option for QA & UX reporting on websites but lacks features & competitive pricing."

Value for Money


4.8 / 5



4.5 / 5


Product Features

  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Sentiment Analysis
  • Survey/Poll Management
  • Text Analysis
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Sentiment Analysis
  • Survey/Poll Management
  • Text Analysis

Screenshots

View 5 screenshots 124096 thumb
View 5 screenshots 194847 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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MySurveyLab vs Usersnap

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