--- title: "Best Customer Identity and Access Management (CIAM) Software 2026 | Capterra" description: "Find the top Customer Identity and Access Management (CIAM) software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs." source_url: "https://www.capterra.com/ciam-software/" page_type: "category" language: "en" --- # Best Customer Identity and Access Management (CIAM) Software Last updated on August 26, 2026 How to find the right Customer Identity and Access Management (CIAM) Software? Learn more from our team about Customer Identity and Access Management (CIAM) Software pricing features and benefits in our Customer Identity and Access Management (CIAM) Buyers Guide Verified Insights Provider data verified by our Software Research team and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) ## What is CIAM software? Researched by: [Capterra](https://www.capterra.com/resources/author/capterra/) Updated on August 26, 2026 Customer identity and access management (CIAM) software helps organizations manage customer access to their applications, websites, and services. With CIAM solutions, companies can allow their customers to authenticate their accounts, register for services, and manage their own user profiles. CIAM platforms often feature access certification and credential management capabilities that enable businesses to comply with data protection laws. By implementing CIAM software, organizations can better manage their customer accounts and secure user data. * * * For more information consult our [Customer Identity and Access Management (CIAM) Buyers Guide](#buyers-guide-content) ## Okta Rating: 4.7 out of 5 (944 reviews) Profile: [Okta](https://www.capterra.com/p/119653/Okta/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Build auth into any app. Create secure, delightful experiences quickly by offloading customer identity management to Okta. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.5 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Pros: - Comprehensive identity security management - Streamlined user management experience Cons: - Inconvenient mobile authentication process - High cost for smaller organizations #### Starting price Starting price: $6.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Multi-Factor Authentication: 4.8 rating - Single Sign On: 5.0 rating - Multiple Authentication Methods: 4.9 rating - Access Management: 4.9 rating #### Lowest rated features - Behavioral Analytics: 4.2 rating - Reporting/Analytics: 4.5 rating - Access Certification: 4.7 rating - Data Security: 4.9 rating #### Feature-related review snippet Reviewer: Verified Reviewer Reviewer details: Graphic Design, 51-200 employees Published: August 29, 2023 > "Interface is clean and navigation is intuitive." ### Gallery tab Ease of use: 4.6 out of 5 (944 reviews) #### Related review snippet Reviewer: Verified Reviewer Reviewer details: Retail, 1-10 employees Published: April 21, 2026 > "The platform provides a reliable and secure way to manage user access across multiple applications, with features like single sign-on and multi-factor authentication making day-to-day use much more convenient." ### Integrations tab Okta connects with 4+ software tools. [See all integrations](https://www.capterra.com/p/119653/Okta/#integrations) #### Most popular integrations - Slack: 4.8 rating - Salesforce Sales Cloud: 4.7 rating - Google Workspace: 4.7 rating - Microsoft 365: 4.6 rating #### Integrations-related review snippet Reviewer: Kannan J. Reviewer details: Information Technology and Services, 11-50 employees Published: January 13, 2025 > "Okta helped manage all apps in one place, and it works well with multiple integrations." --- ## Cisco Duo Rating: 4.7 out of 5 (548 reviews) Profile: [Cisco Duo](https://www.capterra.com/p/228827/Duo-Security/) Visible tabs: Overview, Features, Gallery ### Overview tab #### What is this product about? Cisco Duo is a cloud-based identity security solution that secures access to critical resources for any user and device, from anywhere. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.4 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Pros: - Flexible multi-factor authentication - Consistent information security assurance Cons: - Dependence on mobile device compatibility - Unreliable push notification delivery #### Starting price Starting price: $3.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Access Certification: 5.0 rating - Data Security: 5.0 rating - Multiple Authentication Methods: 5.0 rating - Two-Factor Authentication: 5.0 rating #### Lowest rated features - User Provisioning: 5.0 rating #### Feature-related review snippet Reviewer: Ilario M. Reviewer details: Mechanical or Industrial Engineering, 1,001-5,000 employees Published: February 19, 2025 > "good system to implement 2FA on large amount of etherogeneous system." ### Gallery tab Ease of use: 4.6 out of 5 (548 reviews) #### Related review snippet Reviewer: Scott M. Reviewer details: Financial Services, 11-50 employees Published: March 12, 2026 > "Overall it's been a great solution to meet the needs for MFA in our workplace environment, because our end users can't uses smart phones because of compliance." --- ## Iru Rating: 4.9 out of 5 (491 reviews) Profile: [Iru](https://www.capterra.com/p/181954/Iru/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Iru unifies identity & access, endpoint security & management, and compliance automation to collapse the IT stack. #### Rating breakdown - Ease of Use: 4.9 out of 5 - Customer Service: 4.9 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Flat Rate, Per Month Free trial: No Free demo: No #### Pricing review snippet Reviewer: Elso V. Reviewer details: Medical Devices, 51-200 employees Published: June 13, 2026 > "Expensive but well worth the money in my eyes!" ### Features tab #### Highest rated features - Data Security: 5.0 rating #### Feature-related review snippet Reviewer: Jason S. Reviewer details: Construction, 51-200 employees Published: June 13, 2026 > "The interface is clean and intuitive, making day-to-day management efficient without needing deep training." ### Gallery tab Ease of use: 4.9 out of 5 (491 reviews) #### Related review snippet Reviewer: David N. Reviewer details: Marketing and Advertising, 201-500 employees Published: March 30, 2026 > "You get device details, ability to send MDM actions, and deploy apps automatically or through its self service app is very useful." ### Integrations tab Iru connects with 5+ software tools. [See all integrations](https://www.capterra.com/p/181954/Iru/#integrations) #### Most popular integrations - Slack: 4.6 rating - Google Workspace: 4.8 rating - Microsoft 365: 4.8 rating - Okta: 4.8 rating - Positive User: 4.6 rating #### Integrations-related review snippet Reviewer: João B. Reviewer details: Textiles, 51-200 employees Published: May 22, 2026 > "Overall it has been a very positive experience and help us integrate newdevices with ease and manage all the ones we have without taking up any time." --- ## Auth0 Rating: 4.7 out of 5 (145 reviews) Profile: [Auth0](https://www.capterra.com/p/154900/Auth0/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? CIAM is good for your customers and good for your business, improving conversions, customer experience, and revenue. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.4 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.3 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $0.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Multi-Factor Authentication: 4.8 rating - Two-Factor Authentication: 4.9 rating - Credential Management: 4.6 rating - Single Sign On: 4.6 rating #### Lowest rated features - Access Certification: 3.3 rating - Reporting/Analytics: 4.2 rating - Data Security: 4.4 rating - Multiple Authentication Methods: 4.7 rating #### Feature-related review snippet Reviewer: Gaurav S. Reviewer details: Renewables & Environment, 51-200 employees Published: November 6, 2024 > "The SSO feature makes it easy to access on-premises apps securely, and you can customize it to fit your company’s needs." ### Gallery tab Ease of use: 4.5 out of 5 (145 reviews) #### Related review snippet Reviewer: mithlesh P. Reviewer details: Financial Services, 10,001+ employees Published: July 9, 2026 > "I also appreciate the centralized user management, role based access controls, and customizable authentication workflows, which help identity management while maintaining a smooth login experience." ### Integrations tab Auth0 connects with 19+ software tools. [See all integrations](https://www.capterra.com/p/154900/Auth0/#integrations) #### Most popular integrations - Mailchimp: 4.5 rating - Zoom Workplace: 4.6 rating - Microsoft 365: 4.6 rating - Microsoft SharePoint: 4.4 rating - Zendesk Suite: 4.4 rating - Constant Contact: 4.3 rating #### Integrations-related review snippet Reviewer: Jivan K. Reviewer details: Information Services, 11-50 employees Published: October 1, 2024 > "I love how Okta integrates with thousands of applications, enabling smooth single sign-on (SSO) experiences for our team." --- ## ManageEngine ADManager Plus Rating: 4.6 out of 5 (107 reviews) Profile: [ManageEngine ADManager Plus](https://www.capterra.com/p/143496/ADManager-Plus/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Streamlines lifecycle management and governance for external and customer identities in hybrid AD environments. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.5 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $595.00 Pricing details: Other, Per Year Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Single Sign On: 4.0 rating - Multi-Factor Authentication: 5.0 rating - Reporting/Analytics: 5.0 rating - Two-Factor Authentication: 5.0 rating #### Lowest rated features - Automatic User/Device Recognition: 4.0 rating - Self Service Portal: 4.0 rating - Access Management: 4.5 rating - Real-Time Notifications: 4.5 rating #### Feature-related review snippet Reviewer: Connor Q. Reviewer details: Media Production, 201-500 employees Published: April 7, 2026 > "It provides an easier interface for advanced reporting and management of Active Directory and 365 objects - whilst navigating can be cumbersome initially, once you've been through and used the common modules a few times it all starts to fall into place." ### Gallery tab Ease of use: 4.5 out of 5 (107 reviews) #### Related review snippet Reviewer: khutso andy M. Reviewer details: Computer Software, 1-10 employees Published: June 23, 2026 > "We particularly value the centralised user and group management, bulk account operations, reporting, and the ability to identify inactive users, locked accounts, password-related issues, and group memberships." ### Integrations tab ManageEngine ADManager Plus connects with 161+ software tools. [See all integrations](https://www.capterra.com/p/143496/ADManager-Plus/#integrations) #### Most popular integrations - Jira: 4.4 rating - Zendesk Suite: 4.4 rating - BambooHR: 4.6 rating - Freshservice: 5.0 rating - ServiceNow: 4.7 rating - Quickbase: 4.4 rating - Domo: 4.3 rating - Personio: 4.3 rating - ManageEngine ServiceDesk Plus: 4.2 rating --- ## OneLogin Rating: 4.6 out of 5 (92 reviews) Profile: [OneLogin](https://www.capterra.com/p/114110/OneLogin/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Identity management (IAM) and single sign-on (SSO) solution for companies of all sizes. Get started immediately with our free trial. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.2 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.3 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $2.00 Pricing details: Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Access Certification: 5.0 rating - Two-Factor Authentication: 5.0 rating - Multi-Factor Authentication: 4.0 rating - Multiple Authentication Methods: 4.0 rating ### Gallery tab Ease of use: 4.6 out of 5 (92 reviews) #### Related review snippet Reviewer: Kavindu Githsara K. Reviewer details: E-Learning, 11-50 employees Published: February 26, 2023 > "The software provides multi-factor authentication, which adds an extra layer of security to our organization's access to applications and services." ### Integrations tab OneLogin connects with 23+ software tools. [See all integrations](https://www.capterra.com/p/114110/OneLogin/#integrations) #### Most popular integrations - Dropbox: 4.5 rating - Asana: 4.5 rating - Webex Suite: 4.4 rating - Box: 4.4 rating - SAP Concur: 4.3 rating - Workplace from Meta: 4.4 rating - Cisco Duo: 4.5 rating - Namely: 4.0 rating - ServiceNow: 4.5 rating --- ## Sumsub Rating: 4.7 out of 5 (70 reviews) Profile: [Sumsub](https://www.capterra.com/p/188057/KYC-AML-Platform/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Sumsub is a full-cycle identity verification platform that secures every step of the user journey. #### Rating breakdown - Ease of Use: 4.4 out of 5 - Customer Service: 4.5 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.8 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Flat Rate Free trial: No Free demo: No ### Features tab #### Highest rated features - Behavioral Analytics: 5.0 rating - Reporting/Analytics: 5.0 rating #### Feature-related review snippet Reviewer: Cooper C. Reviewer details: Financial Services, 1-10 employees Published: January 17, 2022 > "All of the information and control that I need, right at my fingertips." ### Gallery tab Ease of use: 4.4 out of 5 (70 reviews) #### Related review snippet Reviewer: Freddy A. Reviewer details: Telecommunications, 51-200 employees Published: January 16, 2026 > "We now verify users in under a minute with a very high pass rate. While the pricing structure took a moment to understand fully, the ROI in terms of saved man-hours and increased conversion rates has been undeniable." ### Integrations tab Sumsub connects with 1+ software tools. [See all integrations](https://www.capterra.com/p/188057/KYC-AML-Platform/#integrations) #### Most popular integrations - Okta: 4.7 rating #### Integrations-related review snippet Reviewer: Michael H. Reviewer details: Computer Software, 51-200 employees Published: January 20, 2022 > "SumSub is easy to use, and they charge based on number of checks with no minimum, which makes it great for small startups who don't have the volume for other products." --- ## Admin By Request Rating: 4.9 out of 5 (69 reviews) Profile: [Admin By Request](https://www.capterra.com/p/10009418/Admin-By-Request/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Endpoint privilege management with just-in-time admin elevation, full auditing, and secure remote access for Windows, macOS, and Linux. #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 4.7 out of 5 - Features: 4.8 out of 5 - Value for Money: 4.7 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Other Free trial: No Free demo: No ### Features tab #### Highest rated features - Access Management: 5.0 rating - Multi-Factor Authentication: 5.0 rating - Reporting/Analytics: 5.0 rating - Two-Factor Authentication: 5.0 rating #### Lowest rated features - Real-Time Notifications: 3.0 rating - User Provisioning: 5.0 rating #### Feature-related review snippet Reviewer: Mason S. Reviewer details: Mechanical or Industrial Engineering, 51-200 employees Published: May 15, 2026 > "Setup was intuitive and offered best practice options selected by default but with very granular file and app control options to suit complex elevation scenarios." ### Gallery tab Ease of use: 4.8 out of 5 (69 reviews) #### Related review snippet Reviewer: Mason S. Reviewer details: Mechanical or Industrial Engineering, 51-200 employees Published: May 15, 2026 > "Setup was intuitive and offered best practice options selected by default but with very granular file and app control options to suit complex elevation scenarios." ### Integrations tab Admin By Request connects with 10+ software tools. [See all integrations](https://www.capterra.com/p/10009418/Admin-By-Request/#integrations) #### Most popular integrations - Slack: 5.0 rating - Jira: 4.4 rating - Microsoft Teams: 4.6 rating - Microsoft Power BI: 4.6 rating - Okta: 5.0 rating - ServiceNow: 4.5 rating - Splunk Enterprise: 4.6 rating - Microsoft Entra ID: 4.9 rating - Microsoft Intune: 4.8 rating --- ## Microsoft Entra ID Rating: 4.7 out of 5 (60 reviews) Profile: [Microsoft Entra ID](https://www.capterra.com/p/219692/Azure-Active-Directory/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Azure Active Directory, part of Microsoft Entra, is a universal identity management and security platform with single sign-on and MFA. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.1 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $6.00 Pricing details: Per User, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Data Security: 4.9 rating - Multi-Factor Authentication: 4.7 rating - User Provisioning: 4.8 rating - Credential Management: 4.7 rating #### Lowest rated features - Single Sign On: 4.2 rating - Access Management: 4.6 rating - Multiple Authentication Methods: 4.7 rating - Behavioral Analytics: 4.7 rating #### Feature-related review snippet Reviewer: Justin J. Reviewer details: Information Technology and Services, 1-10 employees Published: June 1, 2022 > "easy interface to use I love how it allows me to enable and disable machines reset the password and allocate specific software to users' machines very easy to use, password reset comes in handy especially with my user as they are constantly forgetting credentials" ### Gallery tab Ease of use: 4.5 out of 5 (60 reviews) #### Related review snippet Reviewer: Ben S. Reviewer details: Education Management, 1,001-5,000 employees Published: May 11, 2026 > "The best part of Microsoft Entra ID as a cloud based identity and access (IAM) solution is the fact we no longer have to maintain the backend infrastructure, backups, and replication required to sustain the critical business logon requirements." ### Integrations tab Microsoft Entra ID connects with 6+ software tools. [See all integrations](https://www.capterra.com/p/219692/Azure-Active-Directory/#integrations) #### Most popular integrations - Box: 4.4 rating - Canvas: 4.6 rating - SAP Concur: 4.3 rating - Workday HCM: 4.5 rating - SAP SuccessFactors HCM: 4.0 rating - Salesforce.org Nonprofit Cloud: 4.7 rating #### Integrations-related review snippet Reviewer: Matthew F. C. Reviewer details: Information Technology and Services, 1-10 employees Published: April 28, 2026 > "It integrates well with both Microsoft and third party services, making it easier to manage users and access from a single platform." --- ## Twilio User Authentication & Identity Rating: 4.8 out of 5 (52 reviews) Profile: [Twilio User Authentication & Identity](https://www.capterra.com/p/250929/Authy/) Visible tabs: Overview, Features, Gallery ### Overview tab #### What is this product about? Twilio User Authentication & Identity is designed to help customers better identify legitimate users during registration or for 2FA. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.6 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.9 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $0.05 Pricing details: Usage Based Free trial: Yes Free demo: No ### Features tab #### Most popular features - Data Security: Not available - Multi-Factor Authentication: Available - Multiple Authentication Methods: Available - Single Sign On: Not available - Access Management: Not available - Two-Factor Authentication: Available - Credential Management: Available - User Provisioning: Not available - Reporting/Analytics: Not available - Self Service Portal: Not available - Access Certification: Not available - Automatic User/Device Recognition: Not available #### Feature-related review snippet Reviewer: Ho'omana Nathan H. Reviewer details: Higher Education, 10,001+ employees Published: September 13, 2021 > "Authy has a clean interface and makes it super simple to add new accounts by scanning a QR code or entering a code." ### Gallery tab Ease of use: 4.7 out of 5 (52 reviews) #### Related review snippet Reviewer: Verified Reviewer Reviewer details: Information Technology and Services, 51-200 employees Published: March 29, 2023 > "What I really like about it is, you can access your MFA from different devices, so for example in case you loose your cell phone, you won't loose your access to your accounts, online Google Authenticator for example" --- ## Conecta Suite Rating: 4.9 out of 5 (47 reviews) Profile: [Conecta Suite](https://www.capterra.com/p/253083/Conecta-Suite/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Boost productivity and protect your data with easy user management in both Google Workspace and Microsoft 365. #### Rating breakdown - Ease of Use: 4.9 out of 5 - Customer Service: 4.9 out of 5 - Features: 4.8 out of 5 - Value for Money: 4.7 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: R$0.00 Pricing details: Per User, Per Year Free trial: Yes Free demo: No ### Features tab #### Most popular features - Data Security: Available - Multi-Factor Authentication: Available - Multiple Authentication Methods: Available - Single Sign On: Available - Access Management: Available - Two-Factor Authentication: Available - Credential Management: Available - User Provisioning: Available - Reporting/Analytics: Available - Self Service Portal: Available - Access Certification: Available - Automatic User/Device Recognition: Available ### Gallery tab Ease of use: 4.9 out of 5 (47 reviews) ### Integrations tab Conecta Suite connects with 6+ software tools. [See all integrations](https://www.capterra.com/p/253083/Conecta-Suite/#integrations) #### Most popular integrations - Google Workspace: 5.0 rating - Microsoft 365: 4.6 rating - Microsoft Entra ID: 4.7 rating - Google Workspace for Education: 5.0 rating - ERP Senior: 4.4 rating - Pontomais: 4.7 rating --- ## Ping Identity Rating: 4.7 out of 5 (39 reviews) Profile: [Ping Identity](https://www.capterra.com/p/131419/PingOne/) Visible tabs: Overview, Features, Integrations ### Overview tab #### What is this product about? Ping's CIAM solutions innovate how you engage your customers by using identity to deliver seamless and secure digital experiences. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.6 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.7 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Data Security: 5.0 rating - Multi-Factor Authentication: 5.0 rating - Multiple Authentication Methods: 5.0 rating - Two-Factor Authentication: 5.0 rating #### Lowest rated features - User Provisioning: 4.0 rating - Single Sign On: 5.0 rating ### Integrations tab Ping Identity connects with 6+ software tools. [See all integrations](https://www.capterra.com/p/131419/PingOne/#integrations) #### Most popular integrations - Paylocity: 4.3 rating - Namely: 4.2 rating - Zoho People: 4.4 rating - OrangeHRM: 4.2 rating - Oracle Fusion Cloud HCM: 4.0 rating - Idira Privileged Access Management: 4.3 rating #### Integrations-related review snippet Reviewer: Aditya J. Reviewer details: Information Technology and Services, 10,001+ employees Published: September 24, 2021 > "Easy way to integrate any application to provide single sign on service to those." --- ## Advanced Entry Rating: 4.7 out of 5 (38 reviews) Profile: [Advanced Entry](https://www.capterra.com/p/241712/Advanced-Entry/) Visible tabs: Overview, Features, Integrations ### Overview tab #### What is this product about? Secure your facility. Optimize human capital. Strengthen relationships. Grow your bottom line. All with Real-Time Visitor Intelligence. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Usage Based, Per Month Free trial: Yes Free demo: No ### Features tab #### Most popular features - Data Security: Available - Multi-Factor Authentication: Not available - Multiple Authentication Methods: Available - Single Sign On: Available - Access Management: Available - Two-Factor Authentication: Available - Credential Management: Not available - User Provisioning: Available - Reporting/Analytics: Not available - Self Service Portal: Available - Access Certification: Not available - Automatic User/Device Recognition: Not available #### Feature-related review snippet Reviewer: Ryan H. Reviewer details: Hospital & Health Care, 51-200 employees Published: November 28, 2023 > "Setup and customization of screen prompts were very easy and quick." ### Integrations tab Advanced Entry connects with 1+ software tools. [See all integrations](https://www.capterra.com/p/241712/Advanced-Entry/#integrations) #### Most popular integrations - PCC: 4.7 rating #### Integrations-related review snippet Reviewer: Autumn B. Reviewer details: Hospital & Health Care, 51-200 employees Published: November 15, 2023 > "Our experience with Advanced Entry has been excellent, its integration with our daily process has been very smooth." --- ## miniOrange Rating: 4.4 out of 5 (37 reviews) Profile: [miniOrange](https://www.capterra.com/p/158608/miniOrange/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? miniOrange Identity enables businesses to seamlessly implement IAM features such as SSO, MFA, Provisioning for any app on the internet. #### Rating breakdown - Ease of Use: 4.3 out of 5 - Customer Service: 4.5 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.3 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $1.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Most popular features - Data Security: Available - Multi-Factor Authentication: Available - Multiple Authentication Methods: Available - Single Sign On: Available - Access Management: Available - Two-Factor Authentication: Available - Credential Management: Available - User Provisioning: Available - Reporting/Analytics: Available - Self Service Portal: Available - Access Certification: Available - Automatic User/Device Recognition: Available #### Feature-related review snippet Reviewer: Akshay P. Reviewer details: Information Technology and Services, 51-200 employees Published: May 12, 2024 > "The software offers the best user experience for Single Sign-On (SSO) solutions, making authentication effortless and streamlined." ### Gallery tab Ease of use: 4.3 out of 5 (37 reviews) #### Related review snippet Reviewer: Akshay P. Reviewer details: Information Technology and Services, 51-200 employees Published: May 12, 2024 > "The software offers the best user experience for Single Sign-On (SSO) solutions, making authentication effortless and streamlined." ### Integrations tab miniOrange connects with 20+ software tools. [See all integrations](https://www.capterra.com/p/158608/miniOrange/#integrations) #### Most popular integrations - Trello: 4.5 rating - Dropbox: 4.5 rating - Microsoft 365: 4.6 rating - Box: 4.4 rating - Microsoft SharePoint: 4.4 rating - Confluence: 4.5 rating #### Integrations-related review snippet Reviewer: Amit J. Reviewer details: Non-Profit Organization Management, 11-50 employees Published: July 8, 2025 > "It helped us integrate two systems. " --- ## SAP Access Control Rating: 4.5 out of 5 (32 reviews) Profile: [SAP Access Control](https://www.capterra.com/p/81249/GRC-Access-Control/) Visible tabs: Overview, Features, Gallery ### Overview tab #### What is this product about? Enables all corporate compliance stakeholders to collaboratively define and oversee proper SoD enforcement. #### Rating breakdown - Ease of Use: 4.1 out of 5 - Customer Service: 3.9 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.0 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Per Feature Free trial: No Free demo: No ### Features tab #### Most popular features - Data Security: Not available - Multi-Factor Authentication: Not available - Multiple Authentication Methods: Not available - Single Sign On: Not available - Access Management: Available - Two-Factor Authentication: Not available - Credential Management: Not available - User Provisioning: Not available - Reporting/Analytics: Not available - Self Service Portal: Not available - Access Certification: Not available - Automatic User/Device Recognition: Not available ### Gallery tab Ease of use: 4.1 out of 5 (32 reviews) #### Related review snippet Reviewer: Siddhant T. Reviewer details: Computer Software, 10,001+ employees Published: February 1, 2023 > "It helps us in meeting compliance requirements related to user access and data security, such as those set forth by regulatory bodies and industry standards." --- ## WSO2 Identity Server Rating: 4.3 out of 5 (32 reviews) Profile: [WSO2 Identity Server](https://www.capterra.com/p/131115/WSO2-Identity-Server/) Visible tabs: Overview, Features, Gallery ### Overview tab #### What is this product about? WSO2 Identity Server, part of WSO2’s CIAM suite, is the market’s leading open-source CIAM solution. #### Rating breakdown - Ease of Use: 3.8 out of 5 - Customer Service: 4.2 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Other, Per Year Free trial: Yes Free demo: No ### Features tab #### Most popular features - Data Security: Available - Multi-Factor Authentication: Available - Multiple Authentication Methods: Available - Single Sign On: Available - Access Management: Available - Two-Factor Authentication: Available - Credential Management: Available - User Provisioning: Available - Reporting/Analytics: Available - Self Service Portal: Available - Access Certification: Available - Automatic User/Device Recognition: Available ### Gallery tab Ease of use: 3.8 out of 5 (32 reviews) --- ## FusionAuth Rating: 4.8 out of 5 (30 reviews) Profile: [FusionAuth](https://www.capterra.com/p/182987/FusionAuth/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? FusionAuth is a complete CIAM platform with multi-tenancy, self-service registration, branded login, and flexible deployment. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 5.0 out of 5 - Features: 4.7 out of 5 - Value for Money: 5.0 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $0.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Most popular features - Data Security: Not available - Multi-Factor Authentication: Available - Multiple Authentication Methods: Not available - Single Sign On: Available - Access Management: Available - Two-Factor Authentication: Available - Credential Management: Available - User Provisioning: Available - Reporting/Analytics: Not available - Self Service Portal: Available - Access Certification: Available - Automatic User/Device Recognition: Not available ### Gallery tab Ease of use: 4.6 out of 5 (30 reviews) #### Related review snippet Reviewer: Travis W. Reviewer details: Computer & Network Security, 11-50 employees Published: November 24, 2020 > "We love the transparency of the github repos, so we can comb through the code to see what was being done while doing the integration. " ### Integrations tab FusionAuth connects with 2+ software tools. [See all integrations](https://www.capterra.com/p/182987/FusionAuth/#integrations) #### Most popular integrations - Slack: 4.7 rating - Twilio: 4.4 rating #### Integrations-related review snippet Reviewer: Travis W. Reviewer details: Computer & Network Security, 11-50 employees Published: November 24, 2020 > "We love the transparency of the github repos, so we can comb through the code to see what was being done while doing the integration. " --- ## Entrust IDV Rating: 4.6 out of 5 (30 reviews) Profile: [Entrust IDV](https://www.capterra.com/p/200047/Onfido/) Visible tabs: Overview, Features ### Overview tab #### What is this product about? Onfido helps businesses to build identity verification around their unique needs with an end-to-end, AI powered platform. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.4 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.2 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Per Feature Free trial: No Free demo: No ### Features tab #### Highest rated features - Data Security: 5.0 rating - Two-Factor Authentication: 5.0 rating #### Feature-related review snippet Reviewer: Saad Wahid M. Reviewer details: Banking, 51-200 employees Published: November 28, 2023 > "Onfido excels in user-friendly interfaces and responsive customer support." --- ## Secomea Rating: 4.7 out of 5 (19 reviews) Profile: [Secomea](https://www.capterra.com/p/10006674/Secomea/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Secomea is a Secure Remote Access solution purpose-built for industrial networks and OT/ICS equipment to protect cyber-physical systems #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.7 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.2 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Free trial: No Free demo: No ### Features tab #### Most popular features - Data Security: Not available - Multi-Factor Authentication: Available - Multiple Authentication Methods: Not available - Single Sign On: Available - Access Management: Available - Two-Factor Authentication: Available - Credential Management: Available - User Provisioning: Not available - Reporting/Analytics: Available - Self Service Portal: Not available - Access Certification: Not available - Automatic User/Device Recognition: Not available ### Gallery tab Ease of use: 4.5 out of 5 (19 reviews) ### Integrations tab Secomea connects with 8+ software tools. [See all integrations](https://www.capterra.com/p/10006674/Secomea/#integrations) #### Most popular integrations - Okta: 4.7 rating - Splunk Enterprise: 4.6 rating - Microsoft Entra ID: 4.7 rating - Syslog-ng: 4.3 rating - AWS IoT Core: 5.0 rating - AVEVA Enterprise Asset Management: 5.0 rating - Cumulocity: 4.0 rating - MQTT Broker --- ## LoginRadius Rating: 3.8 out of 5 (13 reviews) Profile: [LoginRadius](https://www.capterra.com/p/134171/LoginRadius/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Leading Customer Identity and Access Management (CIAM) platform to help businesses create a single view of their customers. #### Rating breakdown - Ease of Use: 3.4 out of 5 - Customer Service: 3.5 out of 5 - Features: 3.8 out of 5 - Value for Money: 3.5 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $0.00 Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Access Management: 5.0 rating - Credential Management: 5.0 rating ### Gallery tab Ease of use: 3.4 out of 5 (13 reviews) ### Integrations tab LoginRadius connects with 77+ software tools. [See all integrations](https://www.capterra.com/p/134171/LoginRadius/#integrations) #### Most popular integrations - PayPal: 4.6 rating - Salesforce Sales Cloud: 4.4 rating - HubSpot Marketing Hub: 4.5 rating - Microsoft SharePoint: 4.4 rating - Tableau: 4.6 rating - Google Ads: 4.4 rating - Adobe Commerce: 4.3 rating - Drupal: 4.2 rating - SugarCRM: 3.8 rating --- ## Frontegg Rating: 4.8 out of 5 (12 reviews) Profile: [Frontegg](https://www.capterra.com/p/206131/Frontegg/) Visible tabs: Overview, Features, Gallery ### Overview tab #### What is this product about? Frontegg is an end-to-end user management platform, designed for the Product-Led Growth (PLG) era. #### Rating breakdown - Ease of Use: 4.9 out of 5 - Customer Service: 4.9 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.9 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $99.00 Pricing details: Other, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Access Management: 4.8 rating - Multi-Factor Authentication: 5.0 rating - Single Sign On: 4.8 rating - Two-Factor Authentication: 5.0 rating #### Lowest rated features - Reporting/Analytics: 3.0 rating - Self Service Portal: 4.0 rating ### Gallery tab Ease of use: 4.9 out of 5 (12 reviews) --- ## Enformion Rating: 4.3 out of 5 (12 reviews) Profile: [Enformion](https://www.capterra.com/p/229741/Enformion/) Visible tabs: Overview, Features, Gallery ### Overview tab #### What is this product about? Enformion provides custom solutions and insights for customer and third-party identity verification and authentication. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.5 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.3 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Reporting/Analytics: 4.8 rating - Access Management: 4.8 rating ### Gallery tab Ease of use: 4.6 out of 5 (12 reviews) --- ## Token of Trust Rating: 4.5 out of 5 (11 reviews) Profile: [Token of Trust](https://www.capterra.com/p/182340/Token-of-Trust/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Token of Trust's global identity verification platform helps merchants fight fraud and facilitate trust in online transactions. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.6 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $25.00 Free trial: Yes Free demo: No ### Features tab #### Most popular features - Data Security: Available - Multi-Factor Authentication: Available - Multiple Authentication Methods: Available - Single Sign On: Not available - Access Management: Available - Two-Factor Authentication: Available - Credential Management: Available - User Provisioning: Not available - Reporting/Analytics: Available - Self Service Portal: Available - Access Certification: Not available - Automatic User/Device Recognition: Available ### Gallery tab Ease of use: 4.5 out of 5 (11 reviews) ### Integrations tab Token of Trust connects with 6+ software tools. [See all integrations](https://www.capterra.com/p/182340/Token-of-Trust/#integrations) #### Most popular integrations - WordPress: 4.6 rating - Shopify: 4.5 rating - NetSuite: 4.2 rating - WooCommerce: 4.5 rating - BigCommerce: 4.4 rating - Shopify Plus: 4.7 rating --- ## ComplyCube Rating: 5.0 out of 5 (10 reviews) Profile: [ComplyCube](https://www.capterra.com/p/264688/ComplyCube/) Visible tabs: Overview, Features, Integrations ### Overview tab #### What is this product about? SaaS & API platform for Identity Verification (IDV), Anti-Money Laundering (AML), and Know Your Customer (KYC). #### Rating breakdown - Ease of Use: 5.0 out of 5 - Customer Service: 5.0 out of 5 - Features: 5.0 out of 5 - Value for Money: 4.9 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $0.10 Pricing details: Usage Based Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Multiple Authentication Methods: 5.0 rating - Reporting/Analytics: 5.0 rating ### Integrations tab ComplyCube connects with 4+ software tools. [See all integrations](https://www.capterra.com/p/264688/ComplyCube/#integrations) #### Most popular integrations - WordPress: 5.0 rating - Zapier: 4.7 rating - Salesforce Platform: 5.0 rating - Apache Cordova: 4.3 rating --- ## Zygon Rating: 5.0 out of 5 (10 reviews) Profile: [Zygon](https://www.capterra.com/p/10024314/Zygon/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? In a Nutshell, Zygon automates IT operations, simplifies access requests and reviews, and efficiently handles account (de)provisioning #### Rating breakdown - Ease of Use: 5.0 out of 5 - Customer Service: 5.0 out of 5 - Features: 5.0 out of 5 - Value for Money: 4.9 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $1.00 Pricing details: Per User, Per Year Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Access Management: 5.0 rating - Multi-Factor Authentication: 5.0 rating - Real-Time Notifications: 5.0 rating - Reporting/Analytics: 5.0 rating #### Lowest rated features - Unified Directory: 5.0 rating ### Gallery tab Ease of use: 5.0 out of 5 (10 reviews) ### Integrations tab Zygon connects with 8+ software tools. [See all integrations](https://www.capterra.com/p/10024314/Zygon/#integrations) #### Most popular integrations - Slack: 4.7 rating - Google Workspace: 4.7 rating - Microsoft 365: 4.6 rating - Microsoft Azure: 4.6 rating - Okta: 4.7 rating - Microsoft Access: 4.4 rating - Google Cloud Identity and Access Management (IAM): 4.8 rating - Microsoft Entra Verified ID: 5.0 rating --- Page 1 of 3 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Filter (84) Products: Sort By: Featured Partners * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews Access Certification Access Management AI Copilot Automatic User/Device Recognition Behavioral Analytics Credential Management Data Security Generative AI Multi-Factor Authentication Multiple Authentication Methods Real-Time Notifications Reporting/Analytics Self Service Portal Single Sign On Two-Factor Authentication Unified Directory User Provisioning Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad Related Software Category: [Customer Reference Management Software](https://www.capterra.com/customer-reference-management-software/)[Channel Management Software](https://www.capterra.com/channel-management-software/)[Sales Enablement Software](https://www.capterra.com/sales-enablement-software/)[Referral Software](https://www.capterra.com/referral-software/)[Customer Engagement Software](https://www.capterra.com/customer-engagement-software/)[Demo Software](https://www.capterra.com/demo-software/)[Sales Coaching Software](https://www.capterra.com/sales-coaching-software/)[Partner Management Software](https://www.capterra.com/partner-management-software/)[Customer Advocacy Software](https://www.capterra.com/customer-advocacy-software/) I'm looking for Customer Identity and Access Management (CIAM) Software that is: [Free](https://www.capterra.com/ciam-software/s/free/) Table of Contents - [The benefits of CIAM software](#the-benefits-of-ciam-software) - [Typical features of CIAM software](#typical-features-of-ciam-software) - [The cost of CIAM software](#the-cost-of-ciam-software) - [Considerations when purchasing CIAM software](#considerations-when-purchasing-ciam-software) ## The benefits of CIAM software - **Enhances data security:** Protecting customer data is crucial for customer satisfaction. CIAM systems provide businesses with security features such as access certification, which verifies that all users that access existing customer accounts are authorized to do so. This protects customer account information and ensures that customer data is not tampered with. - **Promotes scalability:** Data breaches can ruin a company's public reputation and ultimately their ability to successfully grow their business. CIAM software enables the protection of customer data as companies scale up by encrypting customer data and using multiple layers of authentication to grant users access to account information. With CIAM software, businesses can keep customer data safe as they increase the size of their customer base. - **Provides a unified view of each customer:** Customer identity and access management software gathers data from each of an organization's services, websites, and applications to provide a comprehensive overview of each customer account. This helps enable customer support teams to perform their job more quickly and efficiently. - **Enables privacy compliance:** Any company that handles large amounts of customer data must adhere to established data privacy regulations. Data privacy regulations often require businesses to practice transparency when collecting user data. With a CIAM solution, businesses can aid compliance efforts by allowing their customers to set data privacy preferences and access their own user data. * * * ## Typical features of CIAM software - **Access certification:** Verifies user access rights within systems to confirm that each user has appropriate and authorized access to resources. Allows companies to keep customer accounts secure. - **Behavioral analytics:** Tracks and analyzes user behavior with a system or network. Enables organizations to identify malicious behavior and protect user security. - **Credentials management:** Manages usernames, account numbers, passwords, biometric data, public access keys, and other documentation. Helps organizations keep track of all collected user information. - **Data security:** Protects customers' digital privacy rights and secures user data. Ensures that companies comply with data protection laws. - **Real-time notifications:** Provides informational updates and delivers them to users as soon as unauthorized activity is detected. Allows companies to provide customers with security transparency. - **Self-service portal:** Allows users to access the system independently. Enables customer service and data security teams to focus on more pressing matters. - **Single sign-on (SSO):** Facilitates access to multiple services after users enter their login credentials once. Streamlines account access and improves customer experience. - **Unified directory:** Stores, modifies, and tracks user accounts and access in a centralized directory. Provides companies with a comprehensive overview of customer accounts, which is helpful to customer service teams. * * * ## The cost of CIAM software Most products in this market are priced on a per user, per month basis, and billed annually. Pricing can be divided into three pricing tiers based on the starting prices: **Price ranges\*:** - $1 - $2 - $2 - $4 - $4+ _\*The pricing included is for the entry-level/lowest-priced offering found on vendor websites on June 27, 2022. These ranges correspond to the 25th, 75th, and 100th percentiles of pricing information gathered from vendor websites of sample products._ * * * ## Considerations when purchasing CIAM software - **Cost:** When investing in a CIAM solution long-term, be sure to consider the price. Small businesses often need a software solution that offers a wide range of capabilities for a reasonable price. Ask your software vendor about their pricing scale and how much your organization would have to pay to access all the features required to keep customer accounts secure. - **Software integrations:** To provide your customers with a seamless, user-friendly experience, be sure to consider what software integrations your team may need. Ask your CIAM software vendor if their solution seamlessly integrates with applications such as social media platforms to ensure your team gets the most out of their investment. - **Authentication capabilities:** Multi-factor authentication is a popular account authentication strategy that requires users to verify their login attempt with a supporting form of identification (such as an email verification link, one-time password, or a third-party authenticator app) to access their account. This deters unauthorized users from accessing existing user accounts. Not all CIAM solutions offer this security feature, so make sure to verify what kinds of authentication capabilities your CIAM platform supports. * * * **Sources** Products evaluated for the pricing calculation were taken from [Capterra's customer identity and access management (CIAM) software directory](https://www.capterra.com/ciam-software/), sorted by number of reviews. The pricing ranges exclude freemium versions of the products. The features highlighted were identified based on their relevance and the percentage of products in Capterra's directory that offer them.