# Page 2 | Best Customer Journey Mapping Tools Software 2026 | Capterra > Page 2 - Find the top Customer Journey Mapping Tools software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs. Source: https://www.capterra.com/customer-journey-mapping-tools-software --- # Best Customer Journey Mapping Tools Software - Page 2 [## Delighted](https://www.capterra.com/p/157973/Delighted/) [4.8 (57)](https://www.capterra.com/p/157973/Delighted/reviews/) Delighted is the easiest and fastest way to gather and act on customer, employee, partner and vendor experience insights. [Learn more about Delighted](https://www.capterra.com/p/157973/Delighted/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## Microsoft Clarity](https://www.capterra.com/p/236349/Microsoft-Clarity/) [4.8 (56)](https://www.capterra.com/p/236349/Microsoft-Clarity/reviews/) Clarity is a free, easy-to-use tool that help you understand how real people actually use your site. [Learn more about Microsoft Clarity](https://www.capterra.com/p/236349/Microsoft-Clarity/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## Dreamdata](https://www.capterra.com/p/197705/Dreamdata-io/) [4.8 (55)](https://www.capterra.com/p/197705/Dreamdata-io/reviews/) Dreamdata is a B2B Activation & Attribution Platform built for empowering marketers.  [Learn more about Dreamdata](https://www.capterra.com/p/197705/Dreamdata-io/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. [## Glassbox](https://www.capterra.com/p/157868/Glassbox/) [4.9 (54)](https://www.capterra.com/p/157868/Glassbox/reviews/) Record, replay & analyse web & mobile app sessions to understand what customers/visitors do your digital channels and why. [Learn more about Glassbox](https://www.capterra.com/p/157868/Glassbox/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## GetFeedback](https://www.capterra.com/p/133180/GetFeedback/) [4.6 (53)](https://www.capterra.com/p/133180/GetFeedback/reviews/) GetFeedback is the #1-rated feedback solution for Salesforce. Seamlessly connect all of your CX surveys for actionable insight. [Learn more about GetFeedback](https://www.capterra.com/p/133180/GetFeedback/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## Indeemo](https://www.capterra.com/p/205445/Indeemo/) [4.8 (46)](https://www.capterra.com/p/205445/Indeemo/reviews/) AI Powered end-to-end Video Research platform for understanding People, Products, Purchases and Experiences, deeper and at scale. [Learn more about Indeemo](https://www.capterra.com/p/205445/Indeemo/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## Heap](https://www.capterra.com/p/147216/Heap/) [4.5 (42)](https://www.capterra.com/p/147216/Heap/reviews/) Heap is the only solution that shows you every action by every user on your product or site, then gives insight on what to fix and how. [Learn more about Heap](https://www.capterra.com/p/147216/Heap/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## INSIDE](https://www.capterra.com/p/148963/INSIDE/) [4.6 (41)](https://www.capterra.com/p/148963/INSIDE/reviews/) Powerfront’s INSIDE™ is an AI-driven engagement platform that brings the personalization of in-store service to the digital world. [Learn more about INSIDE](https://www.capterra.com/p/148963/INSIDE/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## Pathmonk](https://www.capterra.com/p/186258/Pathmonk/) [4.7 (40)](https://www.capterra.com/p/186258/Pathmonk/reviews/) AI-powered conversion optimization platform that personalizes website experiences in real-time based on visitor intent. [Learn more about Pathmonk](https://www.capterra.com/p/186258/Pathmonk/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## Feedbackly](https://www.capterra.com/p/142140/Feedbackly/) [4.2 (36)](https://www.capterra.com/p/142140/Feedbackly/reviews/) All-in-one feedback suite with omnichannel distribution, visual customization, and survey creation through the customer journey. [Learn more about Feedbackly](https://www.capterra.com/p/142140/Feedbackly/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## icomm](https://www.capterra.com/p/10013430/icomm/) [4.7 (34)](https://www.capterra.com/p/10013430/icomm/reviews/) Unleash the power of MKT automation with icomm: Notifications Hub, Smart Commerce AI, native integrations and strategic support.  [Learn more about icomm](https://www.capterra.com/p/10013430/icomm/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## WebEngage](https://www.capterra.com/p/143401/WebEngage/) [4.5 (32)](https://www.capterra.com/p/143401/WebEngage/reviews/) WebEngage is a customer data platform & marketing automation suite that makes user engagement & retention simplified. [Learn more about WebEngage](https://www.capterra.com/p/143401/WebEngage/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## Leadoo](https://www.capterra.com/p/193699/Leadoo/) [4.6 (29)](https://www.capterra.com/p/193699/Leadoo/reviews/) Leadoo, The Conversion Platform provides you with a complete set of tools and essential insights for converting your website visitors. [Learn more about Leadoo](https://www.capterra.com/p/193699/Leadoo/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## LogRocket](https://www.capterra.com/p/187552/LogRocket/) [4.9 (28)](https://www.capterra.com/p/187552/LogRocket/reviews/) LogRocket combines session replay, error tracking, and product analytics – empowering software teams to create the ideal web and mobile [Learn more about LogRocket](https://www.capterra.com/p/187552/LogRocket/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## Planhat](https://www.capterra.com/p/149430/Planhat/) [4.6 (28)](https://www.capterra.com/p/149430/Planhat/reviews/) Planhat is a customer platform built to give insights, manage workflow and drive customer experience. [Learn more about Planhat](https://www.capterra.com/p/149430/Planhat/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## ActiveTrail](https://www.capterra.com/p/135244/ActiveTrail/) [4.4 (28)](https://www.capterra.com/p/135244/ActiveTrail/reviews/) ActiveTrail helps map the customer journey, automate interactions, and create personalized experiences for every contact. [Learn more about ActiveTrail](https://www.capterra.com/p/135244/ActiveTrail/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## Netcore Customer Engagement](https://www.capterra.com/p/231034/Netcore-Cloud/) [4.5 (26)](https://www.capterra.com/p/231034/Netcore-Cloud/reviews/) A customer journey mapping tool to easily drag and drop and automate even the most complex user journeys across multiple channels.  [Learn more about Netcore Customer Engagement](https://www.capterra.com/p/231034/Netcore-Cloud/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## Engage360](https://www.capterra.com/p/159192/Browser-Push-Notifications/) [4.4 (23)](https://www.capterra.com/p/159192/Browser-Push-Notifications/reviews/) Vizury Engage360 is an AI-driven Omnichannel marketing platform that enables marketers to drive incremental conversions & conversations [Learn more about Engage360](https://www.capterra.com/p/159192/Browser-Push-Notifications/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## Meiro](https://www.capterra.com/p/190554/Meiro/) [4.9 (22)](https://www.capterra.com/p/190554/Meiro/reviews/) Meiro is an AI-powered Customer Data Platform for Private Installations on Cloud & On-Premise [Learn more about Meiro](https://www.capterra.com/p/190554/Meiro/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## Piwik PRO](https://www.capterra.com/p/150623/Piwik/) [4.6 (21)](https://www.capterra.com/p/150623/Piwik/reviews/) Piwik PRO Analytics Suite is an advanced platform that provides a suite of modules centered on data analytics, activation, and privacy. [Learn more about Piwik PRO](https://www.capterra.com/p/150623/Piwik/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## Smaply](https://www.capterra.com/p/177161/Smaply/) [4.4 (20)](https://www.capterra.com/p/177161/Smaply/reviews/) Create journey management systems visualizing opportunities and pain points. Connect them and share maps with peers and clients. [Learn more about Smaply](https://www.capterra.com/p/177161/Smaply/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## Pushwoosh](https://www.capterra.com/p/163449/Pushwoosh/) [4.4 (20)](https://www.capterra.com/p/163449/Pushwoosh/reviews/) Map, automate, and optimize customer journeys across channels. [Learn more about Pushwoosh](https://www.capterra.com/p/163449/Pushwoosh/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## XEBO.ai](https://www.capterra.com/p/178584/Survey2Connect/) [4.5 (19)](https://www.capterra.com/p/178584/Survey2Connect/reviews/) XEBO.ai is a cloud-based CX platform that offers features for data collection, benchmarking, customer recovery. [Learn more about XEBO.ai](https://www.capterra.com/p/178584/Survey2Connect/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## MikMak](https://www.capterra.com/p/238406/MikMak/) [4.7 (18)](https://www.capterra.com/p/238406/MikMak/reviews/) MikMak provides eCommerce enablement and analytics software for multichannel brands to convert global customers. [Learn more about MikMak](https://www.capterra.com/p/238406/MikMak/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## Zoho PageSense](https://www.capterra.com/p/172116/PageSense/) [4.5 (17)](https://www.capterra.com/p/172116/PageSense/reviews/) Zoho PageSense, a Conversion Rate Optimization & Personalization platform, helps businesses make data-driven changes on their website. [Learn more about Zoho PageSense](https://www.capterra.com/p/172116/PageSense/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## Custellence](https://www.capterra.com/p/166696/Custellence/) [4.4 (17)](https://www.capterra.com/p/166696/Custellence/reviews/) The smart online tool for creating professional and powerful Customer Journey Maps that will improve your Customer Experience [Learn more about Custellence](https://www.capterra.com/p/166696/Custellence/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## Selligent](https://www.capterra.com/p/164255/Selligent/) [4.6 (15)](https://www.capterra.com/p/164255/Selligent/reviews/) Selligent is a multi-channel platform that blends insight and engagement to meet consumers' needs moment by moment. [Learn more about Selligent](https://www.capterra.com/p/164255/Selligent/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## Vistaly](https://www.capterra.com/p/10017044/Vistaly/) [4.9 (14)](https://www.capterra.com/p/10017044/Vistaly/reviews/) Vistaly is a customer discovery and prioritization platform for creating evidence-based roadmaps for high-performing teams. [Learn more about Vistaly](https://www.capterra.com/p/10017044/Vistaly/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## riyo.ai](https://www.capterra.com/p/239777/Traek/) [4.7 (12)](https://www.capterra.com/p/239777/Traek/reviews/) riyo.ai is a comprehensive analytics tool designed to help businesses analyze website performance and optimize conversion rates. [Learn more about riyo.ai](https://www.capterra.com/p/239777/Traek/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## Salesforce for Retail](https://www.capterra.com/p/251959/Salesforce-Retail-CRM/) [4.5 (12)](https://www.capterra.com/p/251959/Salesforce-Retail-CRM/reviews/) Power retail success in store and online. [Learn more about Salesforce for Retail](https://www.capterra.com/p/251959/Salesforce-Retail-CRM/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## Intouch Insight CX Platform](https://www.capterra.com/p/160959/Intouch-Insight/) [4.3 (12)](https://www.capterra.com/p/160959/Intouch-Insight/reviews/) The Intouch Platform drives actionable insights from all customer touchpoints to align operational delivery with customer expectations. [Learn more about Intouch Insight CX Platform](https://www.capterra.com/p/160959/Intouch-Insight/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## EasyInsights](https://www.capterra.com/p/238463/EasyInsights/) [4.8 (11)](https://www.capterra.com/p/238463/EasyInsights/reviews/) EasyInsights is marketing attribution and data activation platform designed for performance marketers from the ground up.  [Learn more about EasyInsights](https://www.capterra.com/p/238463/EasyInsights/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## Avion](https://www.capterra.com/p/178906/Avion/) [4.8 (11)](https://www.capterra.com/p/178906/Avion/reviews/) Avion helps product teams reduce risk and break down complexity by building backlogs that are tightly bound to core user journeys. [Learn more about Avion](https://www.capterra.com/p/178906/Avion/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## CXMEngine](https://www.capterra.com/p/175876/Relay/) [4.4 (11)](https://www.capterra.com/p/175876/Relay/#reviews) OvationCXM connects your entire ecosystem to create the customer journeys you need, using the services and partners you already have. [Learn more about CXMEngine](https://www.capterra.com/p/175876/Relay/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## Sailthru](https://www.capterra.com/p/155116/Sailthru-Customer-Retention-Cloud/) [3.9 (11)](https://www.capterra.com/p/155116/Sailthru-Customer-Retention-Cloud/reviews/) Marketing personalization platform with omnichannel data collection, customer profiles building, and analytics. [Learn more about Sailthru](https://www.capterra.com/p/155116/Sailthru-Customer-Retention-Cloud/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## Apteco Orbit](https://www.capterra.com/p/178726/Apteco-Orbit/) [4.7 (10)](https://www.capterra.com/p/178726/Apteco-Orbit/reviews/) INSIGHT INTO ACTION Online access to your data, insights, and campaigns for everyone who needs it. [Learn more about Apteco Orbit](https://www.capterra.com/p/178726/Apteco-Orbit/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## DemandJump](https://www.capterra.com/p/154252/DemandJump/) [4.6 (10)](https://www.capterra.com/p/154252/DemandJump/reviews/) With DemandJump you will see what consumers are doing, see what your competitors are doing, and see what you should be doing next. [Learn more about DemandJump](https://www.capterra.com/p/154252/DemandJump/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## Inxide](https://www.capterra.com/p/237162/INX-app/) [4.6 (10)](https://www.capterra.com/p/237162/INX-app/reviews/) Inxide is the omnichannel conversational AI platform that enhances end-customer interaction in a dynamic and engaging way [Learn more about Inxide](https://www.capterra.com/p/237162/INX-app/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## Apteco FastStats](https://www.capterra.com/p/101009/FastStats/) [4.8 (9)](https://www.capterra.com/p/101009/FastStats/reviews/) INSIGHT INTO ACTION Apteco FastStats® is the first part of your journey to a true understanding of your customers and prospects. [Learn more about Apteco FastStats](https://www.capterra.com/p/101009/FastStats/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## Centralpoint](https://www.capterra.com/p/161470/Centralpoint/) [4.6 (9)](https://www.capterra.com/p/161470/Centralpoint/reviews/) Centralpoint's recognized by Gartner as a Digital Experience Platform; for learning management, and career development [Learn more about Centralpoint](https://www.capterra.com/p/161470/Centralpoint/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## MFour Studio](https://www.capterra.com/p/10005391/MFour-Studio/) [5.0 (8)](https://www.capterra.com/p/10005391/MFour-Studio/reviews/) MFour Studio is a vertically integrated platform that provides businesses with survey + real-time app, web, and location consumer data. [Learn more about MFour Studio](https://www.capterra.com/p/10005391/MFour-Studio/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## SAS Customer Intelligence 360](https://www.capterra.com/p/266530/SAS-Customer-Intelligence-360/) [4.9 (8)](https://www.capterra.com/p/266530/SAS-Customer-Intelligence-360/#reviews) Activity maps within Customer Intelligence 360 map out tasks, activities, & engagements that make up a broader customer journey. [Learn more about SAS Customer Intelligence 360](https://www.capterra.com/p/266530/SAS-Customer-Intelligence-360/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## Brandwise](https://www.capterra.com/p/255333/Brandwise/) [4.8 (8)](https://www.capterra.com/p/255333/Brandwise/reviews/) Brandwise is an enterprise platform for consumer engagement, product digitization and personalized omnichannel campaigns. [Learn more about Brandwise](https://www.capterra.com/p/255333/Brandwise/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## Merren](https://www.capterra.com/p/267510/Merren/) [4.6 (8)](https://www.capterra.com/p/267510/Merren/reviews/) AI-Led Customer Research Platform. Maya AI conducts real-user interviews in multilingual and conversational format.  [Learn more about Merren](https://www.capterra.com/p/267510/Merren/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## Canvanizer](https://www.capterra.com/p/178389/Canvanizer/) [4.4 (8)](https://www.capterra.com/p/178389/Canvanizer/reviews/) Canvanizer is a cloud-based tool that lets teams create, share, and brainstorm business model canvases and templates to develop ideas. [Learn more about Canvanizer](https://www.capterra.com/p/178389/Canvanizer/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## LumisXP](https://www.capterra.com/p/10009979/LumisXP/) [4.9 (7)](https://www.capterra.com/p/10009979/LumisXP/#reviews) LumisXP is a platform that creates unique digital experiences with hyper-personalization, offering autonomy to create, edit, and manag [Learn more about LumisXP](https://www.capterra.com/p/10009979/LumisXP/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## cxomni](https://www.capterra.com/p/184137/cx-omni-CXM-cloud/) [4.7 (7)](https://www.capterra.com/p/184137/cx-omni-CXM-cloud/#reviews) cxomni is a leading Journey Management platform combining mapping, analytics, and AI to optimize experiences and drive improvements. [Learn more about cxomni](https://www.capterra.com/p/184137/cx-omni-CXM-cloud/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## Wigzo](https://www.capterra.com/p/155948/Wigzo/) [4.0 (7)](https://www.capterra.com/p/155948/Wigzo/reviews/) Wigzo is a no-code customer data platform with smart marketing automation capabilities for e-commerce growth. [Learn more about Wigzo](https://www.capterra.com/p/155948/Wigzo/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## PowerReviews](https://www.capterra.com/p/168700/PowerReviews/) [3.4 (7)](https://www.capterra.com/p/168700/PowerReviews/#reviews) Cloud-based suite that enables businesses study consumer behavior via review management, social media analysis, journey mapping, etc. [Learn more about PowerReviews](https://www.capterra.com/p/168700/PowerReviews/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## Cinch](https://www.capterra.com/p/196019/Cinch-Marketing/) [4.8 (6)](https://www.capterra.com/p/196019/Cinch-Marketing/#reviews) Cinch is a marketing automation platform—built on an enterprise-level customer data platform. [Learn more about Cinch](https://www.capterra.com/p/196019/Cinch-Marketing/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics Page 2 of 4 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Filter (143) Products: Sort By: Sponsored * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews Activity Dashboard Activity Tracking AI Copilot Behavioral Analytics Collaboration Tools Customer Experience Management Customer Profiles Customer Segmentation Customizable Templates Data Import/Export Drag & Drop Engagement Tracking Generative AI Performance Metrics Predictive Analytics Reporting & Statistics Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad Related Software Category: [Customer Retention Software](https://www.capterra.com/customer-retention-software/)[CRM Software](https://www.capterra.com/customer-relationship-management-software/)[Customer Experience Software](https://www.capterra.com/customer-experience-software/)[Contact Management Software](https://www.capterra.com/contact-management-software/)[Customer Success Software](https://www.capterra.com/customer-success-software/)[Client Onboarding Software](https://www.capterra.com/client-onboarding-software/)