# Page 3 | Best Customer Journey Mapping Tools Software 2026 | Capterra > Page 3 - Find the top Customer Journey Mapping Tools software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs. Source: https://www.capterra.com/customer-journey-mapping-tools-software --- # Best Customer Journey Mapping Tools Software - Page 3 [## Growlytics](https://www.capterra.com/p/199785/Growlytics/) [4.8 (6)](https://www.capterra.com/p/199785/Growlytics/#reviews) Engage with customers across Email, SMS, Whatsapp, Push notifications, and more with advanced segmentation & omnichannel user workflows [Learn more about Growlytics](https://www.capterra.com/p/199785/Growlytics/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## Twik](https://www.capterra.com/p/161200/Twik/) [5.0 (5)](https://www.capterra.com/p/161200/Twik/#reviews) Twik automatically personalizes websites to increase Sales and Revenue and creates an engaging experience for all - automatically. [Learn more about Twik](https://www.capterra.com/p/161200/Twik/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## Odyssey Attribution](https://www.capterra.com/p/186717/Odyssey-Attribuiton/) [4.8 (5)](https://www.capterra.com/p/186717/Odyssey-Attribuiton/#reviews) Multi-touch attribution, integrated with Google Analytics. Actionable insights for E-commerce. Free Health Check possible. [Learn more about Odyssey Attribution](https://www.capterra.com/p/186717/Odyssey-Attribuiton/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. [## Dressipi](https://www.capterra.com/p/253148/Dressipi/) [4.8 (5)](https://www.capterra.com/p/253148/Dressipi/#reviews) We help apparel retailers make a step-change in personalization to stay competitive. [Learn more about Dressipi](https://www.capterra.com/p/253148/Dressipi/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## Weezmo](https://www.capterra.com/p/182923/Weezmo/) [4.6 (5)](https://www.capterra.com/p/182923/Weezmo/#reviews) Weezmo connects online consumer activities with in-store purchasing data - closing the customer journey loop. [Learn more about Weezmo](https://www.capterra.com/p/182923/Weezmo/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## magnews](https://www.capterra.com/p/193316/MagNews/) [4.4 (5)](https://www.capterra.com/p/193316/MagNews/#reviews) Magnews is the one-stop-shop solution for managing Customer Journey and improving Customer Value. [Learn more about magnews](https://www.capterra.com/p/193316/MagNews/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## Adobe Real-Time CDP](https://www.capterra.com/p/250209/Adobe-Real-Time-CDP/) [4.2 (5)](https://www.capterra.com/p/250209/Adobe-Real-Time-CDP/#reviews) Adobe Real-Time Customer Data Platform provides out of the box profile orchestration for planning customer journeys [Learn more about Adobe Real-Time CDP](https://www.capterra.com/p/250209/Adobe-Real-Time-CDP/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## Click2Buy](https://www.capterra.com/p/265943/Click2Buy/) [4.2 (5)](https://www.capterra.com/p/265943/Click2Buy/#reviews) More than a store locator, our "where-to-buy" solution bridges the gap between brands and retailers.  [Learn more about Click2Buy](https://www.capterra.com/p/265943/Click2Buy/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## SatisMeter](https://www.capterra.com/p/153175/SatisMeter/) [5.0 (4)](https://www.capterra.com/p/153175/SatisMeter/#reviews) SatisMeter is a customer feedback tool that measures customer satisfaction (NPS) and monitors your product performance. [Learn more about SatisMeter](https://www.capterra.com/p/153175/SatisMeter/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## SiteRecording](https://www.capterra.com/p/248624/SiteRecording/) [4.8 (4)](https://www.capterra.com/p/248624/SiteRecording/#reviews) SiteRecording monitors website users' interactions and provides insights into the user behavioural data and website engagement. [Learn more about SiteRecording](https://www.capterra.com/p/248624/SiteRecording/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## journy.io](https://www.capterra.com/p/218658/journy-io/) [4.8 (4)](https://www.capterra.com/p/218658/journy-io/#reviews) Journy.io is a Customer Success Platform that helps SaaS businesses fight churn, increase ARR, retention, and expansion. [Learn more about journy.io](https://www.capterra.com/p/218658/journy-io/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## Where to Buy](https://www.capterra.com/p/213545/Where-to-Buy/) [4.5 (4)](https://www.capterra.com/p/213545/Where-to-Buy/#reviews) A WTB solution that connects customers with products, enabling the conversion and understanding of consumer shopping behavior [Learn more about Where to Buy](https://www.capterra.com/p/213545/Where-to-Buy/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## TheyDo](https://www.capterra.com/p/213609/TheyDo/) [4.3 (4)](https://www.capterra.com/p/213609/TheyDo/#reviews) TheyDo helps to scale journey and opportunity management across teams. [Learn more about TheyDo](https://www.capterra.com/p/213609/TheyDo/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## GhostDraft Studio](https://www.capterra.com/p/135923/GhostDraft-Studio/) [3.8 (4)](https://www.capterra.com/p/135923/GhostDraft-Studio/#reviews) GhostDraft empowers insurers to create better customer experiences, greater efficiency and more agility through advanced CCM. [Learn more about GhostDraft Studio](https://www.capterra.com/p/135923/GhostDraft-Studio/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## EasySend](https://www.capterra.com/p/195496/EasySend/) [5.0 (3)](https://www.capterra.com/p/195496/EasySend/#reviews) Transform paper forms into digital workflows with EasySend, simplifying tasks and integrating with your software ecosystem. [Learn more about EasySend](https://www.capterra.com/p/195496/EasySend/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## USAN Contact Suite for Amazon Connect](https://www.capterra.com/p/235279/USAN-Contact-Suite-for-Amazon-Connect/) [5.0 (3)](https://www.capterra.com/p/235279/USAN-Contact-Suite-for-Amazon-Connect/#reviews) USAN Contact Suite optimizes Amazon Connect by managing inbound and outbound calls, web chats, emails, and more. [Learn more about USAN Contact Suite for Amazon Connect](https://www.capterra.com/p/235279/USAN-Contact-Suite-for-Amazon-Connect/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## Fibotalk](https://www.capterra.com/p/208257/Fibotalk/) [5.0 (3)](https://www.capterra.com/p/208257/Fibotalk/#reviews) Product analytics and engagement platform. Find most used features, friction points, users cohorts and application performance impact. [Learn more about Fibotalk](https://www.capterra.com/p/208257/Fibotalk/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## Apteco PeopleStage](https://www.capterra.com/p/178725/Apteco-PeopleStage/) [4.7 (3)](https://www.capterra.com/p/178725/Apteco-PeopleStage/#reviews) INSIGHT INTO ACTION Create, manage, and deliver automated, personalised marketing campaigns across your channels. [Learn more about Apteco PeopleStage](https://www.capterra.com/p/178725/Apteco-PeopleStage/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## Plotline](https://www.capterra.com/p/10013287/Plotline/) [4.7 (3)](https://www.capterra.com/p/10013287/Plotline/#reviews) Plotline is an in-app engagement platform for consumer internet companies to improve activation, retention and monetization. [Learn more about Plotline](https://www.capterra.com/p/10013287/Plotline/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## UserExperior](https://www.capterra.com/p/189142/UserExperior/) [4.3 (3)](https://www.capterra.com/p/189142/UserExperior/#reviews) A complete solution for analyzing digital experiences on your app. [Learn more about UserExperior](https://www.capterra.com/p/189142/UserExperior/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## Webtrekk](https://www.capterra.com/p/181291/Webtrekk/) [3.3 (3)](https://www.capterra.com/p/181291/Webtrekk/#reviews) Digital intelligence cloud that helps businesses drive marketing pursuits basis customer-centric insights and analysis. [Learn more about Webtrekk](https://www.capterra.com/p/181291/Webtrekk/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## Dynata Insights Platform](https://www.capterra.com/p/184633/Samplify/) [5.0 (2)](https://www.capterra.com/p/184633/Samplify/#reviews) Dynata Insights Platform is a single end-to-end solution to address all your insights and advertising needs. [Learn more about Dynata Insights Platform](https://www.capterra.com/p/184633/Samplify/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## Partenero](https://www.capterra.com/p/10002216/Partenero/) [5.0 (2)](https://www.capterra.com/p/10002216/Partenero/#reviews) Partenero is an easy-to-use, actionable, and customizable Customer Success tool. [Learn more about Partenero](https://www.capterra.com/p/10002216/Partenero/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## CXDeployer](https://www.capterra.com/p/212196/CXDeployer/) [5.0 (2)](https://www.capterra.com/p/212196/CXDeployer/#reviews) Customer Journey Mapping, Persona Mapping, Empathy Mapping, Business Model Canvas, Ideation Management, and Task Management. [Learn more about CXDeployer](https://www.capterra.com/p/212196/CXDeployer/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## Quadient Customer Journey Mapping](https://www.capterra.com/p/178349/Customer-Journey-Mapping/) [4.0 (2)](https://www.capterra.com/p/178349/Customer-Journey-Mapping/#reviews) Cloud based journey mapping tool that shows every customer touchpoint and allows for easy collaboration with your team in real time. [Learn more about Quadient Customer Journey Mapping](https://www.capterra.com/p/178349/Customer-Journey-Mapping/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## CFN Insight](https://www.capterra.com/p/178390/CFN-Insight/) [3.5 (2)](https://www.capterra.com/p/178390/CFN-Insight/#reviews) Helps you deliver a great customer experience through customer journey visualizations, team collaboration, and powerful reporting. [Learn more about CFN Insight](https://www.capterra.com/p/178390/CFN-Insight/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## IrisCX](https://www.capterra.com/p/276316/IrisCX/) [5.0 (1)](https://www.capterra.com/p/276316/IrisCX/#reviews) A customer interaction platform that helps businesses provide virtual client support and generate insights about customer behavior. [Learn more about IrisCX](https://www.capterra.com/p/276316/IrisCX/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## Salesforce for Travel & Hospitality](https://www.capterra.com/p/234596/Salesforce-for-Travel--Hospitality/) [5.0 (1)](https://www.capterra.com/p/234596/Salesforce-for-Travel--Hospitality/#reviews) Streamline the journey and transform the destination experience with personalized service [Learn more about Salesforce for Travel & Hospitality](https://www.capterra.com/p/234596/Salesforce-for-Travel--Hospitality/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## TCS Customer Intelligence & Insights](https://www.capterra.com/p/239399/TCS-Customer-Intelligence--Insights/) [5.0 (1)](https://www.capterra.com/p/239399/TCS-Customer-Intelligence--Insights/#reviews) An AI-driven customer analytics and real-time CDP solution that leverages data for actionable insights. [Learn more about TCS Customer Intelligence & Insights](https://www.capterra.com/p/239399/TCS-Customer-Intelligence--Insights/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## Onboard](https://www.capterra.com/p/214297/Onboard/) [5.0 (1)](https://www.capterra.com/p/214297/Onboard/#reviews) Customer Onboarding Software for B2B SaaS. Automated checklists, project management and client visibility to onboard clients faster [Learn more about Onboard](https://www.capterra.com/p/214297/Onboard/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## Exeevo Omnipresence](https://www.capterra.com/p/251611/Exeevo-Omnipresence/) [5.0 (1)](https://www.capterra.com/p/251611/Exeevo-Omnipresence/#reviews) An omnichannel CRM life sciences platform built on Microsoft Cloud for healthcare. [Learn more about Exeevo Omnipresence](https://www.capterra.com/p/251611/Exeevo-Omnipresence/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## Dynamics 365 Sales](https://www.capterra.com/p/248301/Dynamics-365-Sales/) [5.0 (1)](https://www.capterra.com/p/248301/Dynamics-365-Sales/#reviews) Insights-based solution for sales acceleration designed to enable individualized selling at scale. [Learn more about Dynamics 365 Sales](https://www.capterra.com/p/248301/Dynamics-365-Sales/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## Adobe Journey Optimizer](https://www.capterra.com/p/250206/Adobe-Journey-Optimizer/) [5.0 (1)](https://www.capterra.com/p/250206/Adobe-Journey-Optimizer/#reviews) Adobe Journey Optimizer empowers brands to deliver personalized, omnichannel experiences through real-time insights and automation. [Learn more about Adobe Journey Optimizer](https://www.capterra.com/p/250206/Adobe-Journey-Optimizer/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## Qubriux](https://www.capterra.com/p/199020/GreyFOX/) [5.0 (1)](https://www.capterra.com/p/199020/GreyFOX/#reviews) Design and automate guest journeys with AI. Qubriux unifies touchpoints to turn first-time diners into high-yield, habit-based regulars [Learn more about Qubriux](https://www.capterra.com/p/199020/GreyFOX/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## Easyence](https://www.capterra.com/p/162908/Merchandising-IO/) [4.0 (1)](https://www.capterra.com/p/162908/Merchandising-IO/#reviews) Easyence is the only Customer Infastructure dedicated to data-driven retailers. Join 240+ businesses that use Easyence CDP and Apps ! [Learn more about Easyence](https://www.capterra.com/p/162908/Merchandising-IO/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## Mapp Marketing Cloud](https://www.capterra.com/p/181614/Mapp-Cloud/) [3.0 (1)](https://www.capterra.com/p/181614/Mapp-Cloud/#reviews) An insight-led customer experience platform that enhances the customer journey with real-time insights and cross-channel marketing. [Learn more about Mapp Marketing Cloud](https://www.capterra.com/p/181614/Mapp-Cloud/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## Cheetah Digital](https://www.capterra.com/p/248471/Cheetah-Messaging/) [3.0 (1)](https://www.capterra.com/p/248471/Cheetah-Messaging/#reviews) Deliver intelligent cross-channel messaging with Cheetah Digital and meet your audience in the moments that matter most. [Learn more about Cheetah Digital](https://www.capterra.com/p/248471/Cheetah-Messaging/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## Adobe Customer Journey Analytics B2B Edition](https://www.capterra.com/p/10030914/Adobe-Customer-Journey-Analytics-B2B-Edition/) 0.0 (0) Unlock groundbreaking insights to elevate account and buying group experiences with Adobe Customer Journey Analytics B2B Edition. [Learn more about Adobe Customer Journey Analytics B2B Edition](https://www.capterra.com/p/10030914/Adobe-Customer-Journey-Analytics-B2B-Edition/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## Skeepers Feedback Management](https://www.capterra.com/p/265207/Skeepers-CX-management/) 0.0 (0) Our UGC solution for brands to capture feedback at any touchpoint in the customer journey and transform VoC into strategic activations. [Learn more about Skeepers Feedback Management](https://www.capterra.com/p/265207/Skeepers-CX-management/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## Insightech](https://www.capterra.com/p/171547/Insightech/) 0.0 (0) Insightech offers real-time unsampled session replay and behavioural analytics data to optimise your website experience for conversions [Learn more about Insightech](https://www.capterra.com/p/171547/Insightech/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## XGen Ai](https://www.capterra.com/p/266189/XGen-Ai/) 0.0 (0) Cloud-based customer journey mapping tool that helps businesses manage product recommendations via artificial intelligence (AI). [Learn more about XGen Ai](https://www.capterra.com/p/266189/XGen-Ai/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## SankeyJourney](https://www.capterra.com/p/10007403/SankeyJourney/) 0.0 (0) User journey analysis tool generating flow charts or sankey diagrams that help optimize retention, and conduct engagement analysis. [Learn more about SankeyJourney](https://www.capterra.com/p/10007403/SankeyJourney/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## Pathmode](https://www.capterra.com/p/10036292/Pathmode/) 0.0 (0) Pathmode is a cloud software that converts unstructured feedback into actionable specs for AI development and feature prioritization. [Learn more about Pathmode](https://www.capterra.com/p/10036292/Pathmode/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## ChurnIQ](https://www.capterra.com/p/200145/ChurnIQ/) 0.0 (0) ChurnIQ - Out of the box subscriber insights & segmentation for retention strategies.  [Learn more about ChurnIQ](https://www.capterra.com/p/200145/ChurnIQ/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## FullSession](https://www.capterra.com/p/267580/FullSession/) 0.0 (0) A session recording and analytics software that aims to help SaaS and e-commerce companies understand their users' behavior. [Learn more about FullSession](https://www.capterra.com/p/267580/FullSession/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## Touchpoint Dashboard](https://www.capterra.com/p/178387/Touchpoint-Dashboard/) 0.0 (0) Journey management software that allows you to visualize your customer journey and collaborate with shareholders during the process. [Learn more about Touchpoint Dashboard](https://www.capterra.com/p/178387/Touchpoint-Dashboard/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## smpl.](https://www.capterra.com/p/268693/smpl/) 0.0 (0) Omnichannel customer journey mapping platform designed to drive business growth and reward customer loyalty. [Learn more about smpl.](https://www.capterra.com/p/268693/smpl/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## Sprig](https://www.capterra.com/p/205463/UserLeap/) 0.0 (0) Sprig is a product experience insights platform that empowers you to build user-centric products people truly love. [Learn more about Sprig](https://www.capterra.com/p/205463/UserLeap/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## Aivie](https://www.capterra.com/p/10004834/Aivie/) 0.0 (0) Open source marketing automation with the convenience of a SaaS solution. [Learn more about Aivie](https://www.capterra.com/p/10004834/Aivie/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics [## Cadena.nuaio](https://www.capterra.com/p/10018931/Cadena-nuaio/) 0.0 (0) Cadena.nuaio is a software that helps streamline customer journeys by automating communications across multiple channels. [Learn more about Cadena.nuaio](https://www.capterra.com/p/10018931/Cadena-nuaio/) Customer Journey Mapping Tools features reviewers most value Activity Dashboard Activity Tracking Behavioral Analytics Customer Experience Management Customer Segmentation Customizable Templates Data Import/Export Engagement Tracking Performance Metrics Page 3 of 4 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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