Medallia Experience Cloud vs Customer Journey Mapping Tool

Starting Price

Not provided by vendor

$18.00/month/user

Best For

Customer experience management platform that helps businesses of all sizes capture and analyze customers' feedback across all communication channels to improve the overall brand value.

Hospitality, Healthcare, Banking, Retail, Financial Services, Delivery Services,

Product Features

  • check Action Management
  • close Attribution Modeling
  • check Behavioral Analytics
  • check Collaboration
  • check Customer Profiles
  • check Data Import / Export
  • check Predictive Analytics
  • check Surveys & Feedback
  • close Templates
  • check Action Management
  • close Attribution Modeling
  • close Behavioral Analytics
  • check Collaboration
  • check Customer Profiles
  • check Data Import / Export
  • close Predictive Analytics
  • check Surveys & Feedback
  • close Templates

Rating


4.4 / 5
(23)
Read All Reviews
(0)

Ideal number of Users

10 - 1000+

2 - 499

Ease of Use


4.4 / 5

Customer Support


4.5 / 5

Features & Functionality


4.4 / 5

Value for Money


4.2 / 5

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of Customer Journey Mapping Tool vs Medallia Experience Cloud

Medallia Experience Cloud vs Customer Journey Mapping Tool

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share Share Your Comparison of Customer Journey Mapping Tool vs Medallia Experience Cloud