Smartlook vs Customer Journey Mapping Tool

Starting Price

$16.00/month

$18.00/month/user

Best For

SMBs, E-Commerce sites, B2B vendors, Web design agencies, UX, Marketers, CRO specialists

Hospitality, Healthcare, Banking, Retail, Financial Services, Delivery Services,

Rating


4.7 / 5
(97)
Read All Reviews
(0)

Ideal number of Users

1000+

2 - 499

Ease of Use


4.8 / 5


  • "Easy to use tool, free plan with good storage capacity, good functionality, advanced search, heatmaps."

  • "Necessary every day for the preparation of marketing campaigns. The handling is very intuitive and easy."



Customer Support


4.5 / 5




Features & Functionality


4.5 / 5


  • "I can identify the usability issues of my site and fix them. To this day, we can only say good things about Smartlook."

  • "Significantly improved site usability, resulting in increased user stay time for site users."



Value for Money


4.5 / 5


  • "This way I get to focus on important projects and push the right price."

  • "This way I get to focus on important projects and push the right price."



Product Features

  • close Action Management
  • close Attribution Modeling
  • check Behavioral Analytics
  • check Collaboration
  • check Customer Profiles
  • close Data Import / Export
  • close Predictive Analytics
  • close Surveys & Feedback
  • close Templates
  • check Action Management
  • close Attribution Modeling
  • close Behavioral Analytics
  • check Collaboration
  • check Customer Profiles
  • check Data Import / Export
  • close Predictive Analytics
  • check Surveys & Feedback
  • close Templates

Screenshots

View 5 screenshots 120098 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Smartlook vs Customer Journey Mapping Tool

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share Share Your Comparison of Customer Journey Mapping Tool vs Smartlook