Fivestars vs Retently - NPS Software

Starting Price

$299.00/month

$39.00/month

Best For

Small and medium sized businesses with brick-and-mortar locations. We currently serve all businesses in the US.

Any business interested in measuring and improving their customer satisfaction.

Rating


4.6 / 5
(1154)
Read All Reviews

4.9 / 5
(16)
Read All Reviews

Ideal number of Users

1000+

1 - 1000+

Ease of Use


4.6 / 5


  • "I like that it's easy to use, I love that it is customizable and that it updates reward points automatically."

  • "Love that you can now get rewards for some store and restaurants that didn¿t have a rewards program before. It¿s easy to use for the most part."


4.9 / 5


Customer Support


4.5 / 5


  • "Five stars is easy to use, and has many tools to help track customers and help growth. Customer service is top notch."

  • "Great customer service and an intuitive easy to use app. FiveStars all day and I have recommended to business partners and customers frequently."


4.8 / 5


Features & Functionality


4.5 / 5


  • "Our customers love it because they are able to collect points that add up to real rewards that are awesome. I love the simplicity of the system."

  • "Ease of use, great benefit over remembering. Helps keep track of visits and fun to build."


4.7 / 5


Value for Money


4.5 / 5


  • "I don't even have to think about it and hey if I notice I got a loyalty award then I use it. It's kind of like free money."

  • "I love being able to earn rewards at different places and bring me additional discounts. I am a bargin hunter so this is great for me."


4.8 / 5


Product Features

  • check Activity Tracking
  • check CRM
  • close Gift Card Management
  • check Loyalty Cards
  • check Loyalty Program
  • check Member Portal
  • check Membership Management
  • check Referral Tracking
  • check Rewards Management
  • check Activity Tracking
  • close CRM
  • close Gift Card Management
  • close Loyalty Cards
  • check Loyalty Program
  • close Member Portal
  • close Membership Management
  • close Referral Tracking
  • check Rewards Management

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Fivestars vs Retently - NPS Software

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