Qualtrics Customer Experience vs Merit Loyalty Suite

Starting Price

Not provided by vendor Not provided by vendor

Best For

Customer Experience leaders in every industry looking to for a robust, easy-to-use solution to manage the entire customer experience.

Customer loyalty tool for businesses of all sizes which helps with digital campaigns, a unified database, communication, reporting and more.

Rating


4.7 / 5
(175)
Read All Reviews
(0)

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4.5 / 5


  • "Great for those with more complicated or enterprise scale surveys but there are others in the industry that are more user friendly and cheaper."

  • "I love this software because of the ease of use, the pleasing aesthetic, and the multiple capabilities it has to collect data in so many ways."



Customer Support


4.8 / 5


  • "I contacted Qualtrics with many questions and the customer service representative was outstanding. He was patience and extremely informative."

  • "Qualtrics is super easy and their customer service is the best."



Features & Functionality


4.6 / 5


  • "I like its intuitiveness; the clever anticipation of what I would most likely want to happen next and the bringing of it to fruition."

  • "It definitely makes the user experience a delight, esp in early days of using the tool. I had great experience using Qualtrics so far."



Value for Money


4.5 / 5




Product Features

  • check Activity Tracking
  • check CRM
  • close Gift Card Management
  • close Loyalty Cards
  • close Loyalty Program
  • close Member Portal
  • check Membership Management
  • close Referral Tracking
  • close Rewards Management
  • check Activity Tracking
  • check CRM
  • check Gift Card Management
  • check Loyalty Cards
  • check Loyalty Program
  • check Member Portal
  • check Membership Management
  • close Referral Tracking
  • check Rewards Management

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Qualtrics Customer Experience vs Merit Loyalty Suite

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share Share Your Comparison of Merit Loyalty Suite vs Qualtrics Customer Experience