Starting Price

Best For

Customer Experience leaders in every industry looking to for a robust, easy-to-use solution to manage the entire customer experience.

brick-and-mortar retailers

Rating

Ideal number of Users

1 - 1000+

2-9

Ease of Use

• "Great for those with more complicated or enterprise scale surveys but there are others in the industry that are more user friendly and cheaper."


• "I love this software because of the ease of use, the pleasing aesthetic, and the multiple capabilities it has to collect data in so many ways."

• Not enough reviews

Customer Support

• "I contacted Qualtrics with many questions and the customer service representative was outstanding. He was patience and extremely informative."


• "Qualtrics is super easy and their customer service is the best."

• Not enough reviews

Features & Functionality

• "I like its intuitiveness; the clever anticipation of what I would most likely want to happen next and the bringing of it to fruition."


• "It definitely makes the user experience a delight, esp in early days of using the tool. I had great experience using Qualtrics so far."

• Not enough reviews

Value for Money

• Not enough reviews

• Not enough reviews

Product Features

• check Activity Tracking
• check CRM
• close Gift Card Management
• close Loyalty Cards
• close Loyalty Program
• close Member Portal
• check Membership Management
• close Referral Tracking
• close Rewards Management

• check Activity Tracking
• check CRM
• check Gift Card Management
• check Loyalty Cards
• check Loyalty Program
• close Member Portal
• check Membership Management
• check Referral Tracking
• check Rewards Management

Screenshots

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

• 24/7 (Live Rep)
• Business Hours
• Online

• 24/7 (Live Rep)
• Business Hours
• Online

Training

• check In Person
• check Live Online
• check Webinars
• check Documentation

• close In Person
• check Live Online
• check Webinars
• check Documentation