Qualtrics Customer Experience vs directdialogs

Starting Price

Not provided by vendor Not provided by vendor

Best For

Customer Experience leaders in every industry looking to for a robust, easy-to-use solution to manage the entire customer experience.

Used by B2C businesses such as retail, restaurants, spas, hotels,etc.

Rating


4.7 / 5
(175)
Read All Reviews
(0)

Ideal number of Users

1 - 1000+

Not provided by vendor

Ease of Use


4.5 / 5


  • "Great for those with more complicated or enterprise scale surveys but there are others in the industry that are more user friendly and cheaper."

  • "I love this software because of the ease of use, the pleasing aesthetic, and the multiple capabilities it has to collect data in so many ways."



Customer Support


4.8 / 5


  • "I contacted Qualtrics with many questions and the customer service representative was outstanding. He was patience and extremely informative."

  • "Qualtrics is super easy and their customer service is the best."



Features & Functionality


4.6 / 5


  • "I like its intuitiveness; the clever anticipation of what I would most likely want to happen next and the bringing of it to fruition."

  • "It definitely makes the user experience a delight, esp in early days of using the tool. I had great experience using Qualtrics so far."



Value for Money


4.5 / 5




Product Features

  • check Activity Tracking
  • check CRM
  • close Gift Card Management
  • close Loyalty Cards
  • close Loyalty Program
  • close Member Portal
  • check Membership Management
  • close Referral Tracking
  • close Rewards Management
  • check Activity Tracking
  • check CRM
  • close Gift Card Management
  • close Loyalty Cards
  • check Loyalty Program
  • close Member Portal
  • check Membership Management
  • check Referral Tracking
  • close Rewards Management

Screenshots

View 5 screenshots 183316 thumb
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
Not provided by vendor

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
Not provided by vendor

share Share Your Comparison of directdialogs vs Qualtrics Customer Experience

Qualtrics Customer Experience vs directdialogs

Share

share Share Your Comparison of directdialogs vs Qualtrics Customer Experience