Simplesat vs Picnic

Starting Price

$79.00/month

$2,000.00/month

Best For

- IT Service Providers (MSPs) - Technology companies with customer service teams - Companies using helpdesks such as Zendesk, Freshdesk, Intercom, ConnectWise or Autotask

Companies with large communities of customers/employees/users requiring high-performance engagement solutions/gamification or enterprise integrations.

Rating


4.8 / 5
(57)
Read All Reviews

4.5 / 5
(6)
Read All Reviews

Ideal number of Users

1 - 99

500 - 1000+

Ease of Use


4.9 / 5


  • "Ease of initial setup - The software is so straightforward and integrated with both Zendesk and our website landing pages easily."

  • "Easy to use both in setup and in getting customer feedback."


3.8 / 5


Customer Support


4.9 / 5



4.8 / 5


Features & Functionality


4.5 / 5


  • "The simplicity of the platform makes it easy for our team to manage it. And our clients don't have to be educated to being utilize it."

  • "Very quick to setup, easy to use and see what is going on in our scores."


4.5 / 5


Value for Money


4.8 / 5



4.3 / 5


Product Features

Not provided by vendor
  • check Activity Tracking
  • close CRM
  • close Gift Card Management
  • check Loyalty Cards
  • check Loyalty Program
  • check Member Portal
  • check Membership Management
  • close Referral Tracking
  • check Rewards Management

Screenshots

View 3 screenshots 153958 thumb
View 5 screenshots 45192 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Simplesat vs Picnic

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