Simplesat vs Annex Cloud

Starting Price

$79.00/month

Not provided by vendor

Best For

- IT Service Providers (MSPs) - Technology companies with customer service teams - Companies using helpdesks such as Zendesk, Freshdesk, Intercom, ConnectWise or Autotask

eCommerce market, eCommerce retail store, eCommerce retailers, traditional retailers, and manufacturers across many vertical.

Rating


4.8 / 5
(57)
Read All Reviews

4.2 / 5
(28)
Read All Reviews

Ideal number of Users

1 - 99

50 - 999

Ease of Use


4.9 / 5


  • "Ease of initial setup - The software is so straightforward and integrated with both Zendesk and our website landing pages easily."

  • "Easy to use both in setup and in getting customer feedback."


4.1 / 5


Customer Support


4.9 / 5



4.5 / 5


Features & Functionality


4.5 / 5


  • "The simplicity of the platform makes it easy for our team to manage it. And our clients don¿t have to be educated to being utilize it."

  • "Very quick to setup, easy to use and see what is going on in our scores."


4.1 / 5


  • "A good alternative to building a loyalty program in-house."

  • "Quick to respond to our day-to-day needs. Helped us build a custom rewards store for our loyalty program."

Value for Money


4.8 / 5



4.1 / 5


Product Features

Not provided by vendor
  • check Activity Tracking
  • check CRM
  • check Gift Card Management
  • check Loyalty Cards
  • check Loyalty Program
  • check Member Portal
  • check Membership Management
  • check Referral Tracking
  • check Rewards Management

Screenshots

View 3 screenshots 153958 thumb
View 5 screenshots 81257 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Simplesat vs Annex Cloud

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