Simplesat vs Smile.io

Starting Price

$79.00/month

$59.00/month

Best For

- IT Service Providers (MSPs) - Technology companies with customer service teams - Companies using helpdesks such as Zendesk, Freshdesk, Intercom, ConnectWise or Autotask

Any retailer with an online presence looking to increase customer loyalty with a beautiful and diversified rewards program.

Rating


4.8 / 5
(57)
Read All Reviews

4.7 / 5
(10)
Read All Reviews

Ideal number of Users

1 - 99

1 - 49

Ease of Use


4.9 / 5


  • "Ease of initial setup - The software is so straightforward and integrated with both Zendesk and our website landing pages easily."

  • "Easy to use both in setup and in getting customer feedback."


4.7 / 5


Customer Support


4.9 / 5



4.1 / 5


Features & Functionality


4.5 / 5


  • "The simplicity of the platform makes it easy for our team to manage it. And our clients don¿t have to be educated to being utilize it."

  • "Very quick to setup, easy to use and see what is going on in our scores."


4.2 / 5


Value for Money


4.8 / 5



4.2 / 5


Product Features

Not provided by vendor
  • close Activity Tracking
  • close CRM
  • close Gift Card Management
  • close Loyalty Cards
  • check Loyalty Program
  • close Member Portal
  • check Membership Management
  • check Referral Tracking
  • check Rewards Management

Screenshots

View 3 screenshots 153958 thumb
View 3 screenshots 90000 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Simplesat vs Smile.io

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